Overview
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Responsibilities
Conduct routine evaluations of internal processes to ensure controls and procedures are operating effectively
Identify gaps, risks, and control weaknesses; document and communicate findings clearly
Apply data collection and analysis techniques to support quality assessments
Assist in developing and enhancing quality review frameworks and processes
Prepare and distribute daily quality, risk, and control reports
Support process improvement initiatives and product management efforts
Deliver quality metrics and reporting to stakeholders and business partners
Adhere to escalation protocols and reporting requirements
Respond to inquiries received through the quality assurance team mailbox
Contribute to continuous improvement efforts, including customer experience, innovation, and technology enhancements
Support ad hoc projects and initiatives as needed
Functional Skills
Knowledge of quality review methodologies and processes
Metrics development and reporting
Quality performance indicators and measurements
Intermediate to advanced proficiency in Microsoft Office tools, including Excel, PowerPoint, Business Objects (or similar reporting tools)
Foundational Skills
Strong verbal and written communication skills
Analytical and critical thinking abilities with a focus on problem‑solving
Sound judgment and a commitment to continuous improvement
Resilience, adaptability, and openness to diverse perspectives
Proactive learner with a hands‑on approach
Active listening skills with the ability to ask insightful questions
Effective use of technology to enhance efficiency and outcomes
Inclusive mindset with strong collaboration skills
Demonstrates integrity and ethical behavior in all actions
Education and Certifications
Bachelor’s degree or equivalent professional experience required
Preferred: Degree in Finance, Accounting, Business, or a related field
Relevant certifications (e.g., QA, Audit, Compliance, Risk) are a plus
Compensation and Benefits
The typical base pay range for this role is between $63,000 and $88,000, depending on job‑related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance‑based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.
EEO and Hiring Statements
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA).
The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client‑obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them! Our Culture Principles Client Centric People Focused Listen Up. Speak Up. Innovate & Simplify Own & Execute
#J-18808-Ljbffr
