Earn $43,888 - $45,000 / year – In-Market Position Benefits: Health Insurance Dental Insurance Vision Insurance 401K program with Company match Employee Assistance Program Prescription drug discounts Employee discounts Summary We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100 hourly merchandising associates, covering 200 retail locations within a specific market area. The ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. This role is responsible for recruiting and training assigned employees, meeting client expectations, and achieving on-time project execution and financial metrics. Essential Duties and Responsibilities: Train, coach, manage and mentor hourly employees within a given market area Maintain 95% on-time execution rate for all assigned projects Foster interactive working relationships with retailers and client personnel Verbally communicate with assigned employees on a consistent basis Deliver timely responses to company team members providing actionable follow-ups Plan and organize staffing to meet client project requirements Manage district costs such as drivetime, mileage, and overtime Control merchandising expenses including overtime, drivetime, mileage, and related travel costs Cultivate a flexible labor pool to handle routine business spikes Work as part of a Regional team, contributing to the overall Region and Company success Enthusiastically travel to job worksites on a daily/weekly basis to engage with clients and employees, aimed at achieving execution excellence Handle employee relations matters in a professional manner while partnering with the Human Resources and Leave Departments Assist other Districts with staffing and execution as dictated by the business Requirements: Strong verbal and written communication skills Strong organizational skills including the ability to manage multiple tasks and projects High level of attention to detail and timely follow-up Intermediate skill level in web-based reporting and Microsoft Outlook, Excel, and Word Ability to stand and move for up to eight consecutive hours Routinely lift up to 25 pounds Possess a valid driver’s license Education and Experience Requirements: Bachelor’s degree in marketing, management, or a related field preferred or equivalent supervisory/management experience 1 – 2 years of retail or field operations experience Firm understanding of Retail and/or Retail Merchandising practices Travel Requirements: Approximately 65% travel required: Frequent, daily/weekly travel to stores and working with employees across the district is required Overnight stays may be required throughout the work week as dictated by business objectives and district boundaries Why Join Driveline: Industry-leading technology & innovation in retail execution. Career growth opportunities in a dynamic and evolving organization. Collaborative and fast-paced work environment with a highly motivated team. If you are a strong communicator with a passion for driving field team performance, we invite you to apply and be part of our mission to revolutionize retail execution . Learn more about Driveline at https://www.drivelineretail.com. *Waiting period and eligibility criteria apply for benefit programs.
