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Account Manager - Internal Communications

VMA Group • Full-time • london (city of london), south east england, uk • 2d ago

Account Manager – Internal Communications

£40-50,000 DOE

London based - full time - 1 day a week in office minimum

You must have agency experience

The Internal Communications Division is seeking an experienced Account Manager to join our growing team. In this role, you will work across a diverse portfolio of clients spanning multiple sectors, including financial services, pharmaceutical, and beyond.

Reporting to the Internal Communications Lead, you will play a key part in delivering strategic communications programmes that drive employee engagement and organisational impact across complex, large-scale businesses.

Key Responsibilities

Support the Internal Communications Account Director and wider team in delivering client projects and campaigns
Build and maintain strong stakeholder and client relationships, ensuring exceptional service delivery
Manage project timelines, deliverables, and communications briefs from inception through completion
Oversee events management, including both in-person and online experiences
Manage project budgets, coordinate external suppliers, and allocate internal resources effectively
Develop compelling written content and creative briefs that drive engagement

Experience and Knowledge

Proven experience in internal communications and employee engagement, preferably within large, complex organisations
Global business experience is advantageous
Demonstrable experience in client and stakeholder management and relationship development
Strong understanding of the creative development process
Must have agency experience

Skills and Attributes

Excellent copywriting and editing skills with a genuine passion for storytelling and clear communication
Ability to write effective creative and design briefs
Proficiency with multimedia technologies, including intranets, social platforms, SharePoint, email platforms, and content management systems
Data-driven mindset with the ability to use analytics to measure and improve communications effectiveness
Capability to manage multiple projects and priorities under pressure whilst meeting tight deadlines
Professional and credible presence with strong communication skills at both strategic and operational levels
Excellent time management and project coordination abilities
Demonstrated capability to contribute meaningfully to project and programme development

Due to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.

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