Lockton is the world’s largest independent, family-owned insurance broker, enjoying successive years of double-digit growth and recognised as a ‘Best Place to Work in Insurance’ for nine consecutive years.
At Lockton, our success is driven by our people. As a Learning and Organisational Development Specialist, you will be instrumental in shaping the professional growth of our Associates and enhancing organisational effectiveness. You will consult, design and deliver strategic initiatives that foster learning and talent development. You will lead organisational development projects that directly contribute to our commercial success and operational excellence.
The role
- Drive Business Performance: Design and implement L&OD programs that align with our strategic business objectives to enhance overall performance of our associates and our business.
- Focus on Client-Centric Capabilities: Equip associates with the skills – technical and behavioural - and industry relevant knowledge to deliver exceptional client service and drive client satisfaction.
- Empower Leadership: Develop and execute leadership development initiatives to build strong, agile leaders capable of driving commercial success and protecting our culture.
- Global Scalable Solutions: Develop and implement scalable L&OD solutions that can be effectively applied across our global operations.
- Foster Strategic Collaboration: Promote a culture of collaboration and innovation through effective knowledge sharing and teamwork.
- Impact Measurement: Implement metrics to assess and enhance the impact of L&OD initiatives, ensuring they deliver commercial value.
- Champion Diversity and Inclusion: Ensure our L&OD programs support our commitment to diversity, fostering an inclusive environment that enhances organisational capability.
What We Offer:
- A strategic role within a dynamic, growth-oriented company.
- Opportunities to shape the future of Lockton by developing our greatest asset – our people.
- A collaborative, innovative work environment that values diverse perspectives.
- The chance to directly impact client satisfaction and business growth through enhanced associate capabilities and protecting our culture.
- The ability to influence global operations with scalable development solutions.
Qualifications/Qualities
- Proven experience in strategic L&OD roles, with a focus on driving commercial, client-focused, and global outcomes.
- Strong leadership, strategic thinking, and communication skills.
- Ability to align development initiatives with organizational goals and measure their impact.
- 8-10+ years in a similar role, preferably within financial or professional services firms
- Experience of working in a large, commercially focused organisation
- Experience of working at all levels within a business to C-Suite
- Strong consultancy and programme design, delivery and impact measurement capabilities
- Excellent communication, facilitation and presentation skills (written and verbal)
- Able to analyse data and generate actionable insights
- Highly effective in achieving results both with people and through people, communicating clearly
- Responsive when operating in a dynamic environment, adeptly adjusting to changing needs and priorities with a proactive and positive attitude.
