Principal Program Manager: Data Center Infrastructure & Rack Integration
Based onsite in Austin, TX/ USA - remote
Jabil is seeking a highly experienced and customer-facing Principal Program Manager to lead global Data Center Infrastructure & Rack Integration projects. This role is responsible for the end-to-end development, delivery, and lifecycle management of highly customized rack solutions and MDCs for hyperscale and enterprise customers. The ideal candidate will bring deep expertise in managing multi-million-dollar programs, coordinating global teams, and delivering scalable infrastructure solutions. The Principal Program Manager is a senior position in Program Management responsible for running large complex programs, including contingency planning and issue resolution.
What can you expect to do?
- Customer-Facing Program Leadership: Serve as the primary liaison for global cloud customers, leading cross-functional teams and external vendors to deliver tailored infrastructure solutions. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer satisfaction a priority.
- Modular Data Center Expertise: Manage the design, planning, assembly, configuration, testing, and global delivery of Modular Data Center solutions and other Data Center Infrastructure Programs.
- End-to-End Rack Integration: Manage the design, planning, assembly, configuration, testing, and global delivery of integrated rack solutions.
- Enterprise Cloud Solutions: Develop and deploy highly customized enterprise cloud infrastructure for large-scale customers, ensuring alignment with technical and business requirements.
- Global Coordination: Collaborate with engineering, supply chain, procurement, logistics, and multiple global integrator facilities to ensure seamless execution and customer satisfaction.
- Cross-Functional Team Management: Lead diverse teams across Production Operations, Procurement, Logistics, and Customer Care to fulfill infrastructure needs with timely execution and post-sales support.
- Technical Oversight: Coordinate and execute the design, build, and test of various rack configurations, ensuring quality, scalability, and performance standards are met.
- Operational Excellence: Drive continuous improvement in program execution, risk management, and operational efficiency across global integration centers. Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies.
What is the experience needed to be successful in this role?
- Bachelor’s degree in Engineering, Business, or related field required; Master’s preferred.
- 12-15+ years of experience in program management in rack integration, modular data centers, or cloud infrastructure.
- Proven success in customer-facing roles managing large-scale, global programs.
- Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies.
- Deep understanding of MDC architecture, rack-level integration, and hyperscale cloud infrastructure.
- Strong leadership, communication, and stakeholder management skills.
- PMP or equivalent certification is a plus.
Benefits Package with Jabil
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Competitive Base Salary
- Annual Bonus
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
