Provide a safe environment for patients, visitors and staff in the Behavioral Health service line and to assist in providing care to individuals with behavioral/emotional/mental health problems.
Crisis Prevention Institute (CPI) Training within 3 months
Bachelor's Degree: Social Work, Psychology, Criminal Justice.
Writes, reads, comprehends and speaks fluent English. Basic computer knowledge using word processing, spreadsheet, email, and web browser. Advanced reading, writing and oral skills Ability to utilize PC including, basic elements of Windows environment, keyboarding, work with mouse, and perform basic computer tasks with instruction.
Ensures patient, visitor and staff safety by following policies/procedures and adhering to the National Patient Safety Goals
Sets behavioral limits on patients according to hospital and ED policies
Takes initiative in making decisions and taking immediate action to ensure safety
Participates in application of seclusion/restraints when appropriate; provides monitoring of patients in such situations; Interfaces effectively with Behavioral Health, ED and Security staff to promote a safe environment; calls for additional assistance if needed
Continuously monitors video/audio equipment to ensure patient, visitor and staff safety, and/or makes “rounds” in the immediate patient care area
ASSESSMENT FOCUS: Obtains pertinent clinical data from patients/significant others seeking Behavioral Health Services.
Serves as a point of entry for the Behavioral Health Service Line
Utilizes collected data to triage Behavioral Health patients and ensure appropriate level of care is recommended
Ensures compliance with legal components of admissions/treatment recommendations (mental health code, confidentiality act, voluntary/involuntary admissions, patients’ rights, obtaining releases of information)
Documents assessment thoroughly using assessment forms; Documents interventions in a succinct and goal directed manner using DAIR format
PERFORMANCE IMPROVEMENT FOCUS: Assists in Performance Improvement activities for area.
Actively promotes and achieves customer satisfaction (patient, family, departments and physicians)
Assists in completing chart audits and compiling other data to evaluate performance
Compiles and assists in analyzing intake, utilization and patient flow data
Participates in Root Cause Analyses and assists in development of action plans and implementation of action plans
COMMUNITY RESOURCE FOCUS: Assists with disposition planning and serves as a referral source for patients seeking assistance.
Educates Behavioral Health patients/families/significant others about the Behavioral Health Service Line
Possesses a working knowledge of community services
Documents patients' requests for services, suggested referrals and disposition of such
Incorporates Recovery principles in disposition planning
Assists in conducting follow up “surveys” to ensure patient’s' needs were met (patient satisfaction, follow up appointments, etc.)
Acts as a patient advocate to gain access to community services
Maintains solid working relationships with other community providers
At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers.
