Job: LABOR003893
Description
Job Summary
Responsible for providing general laboratory services including greeting patient, test order entry, blood collection (including off-site facilities which does require driving of personal vehicle), specimen transport, pre-analytic processing of specimens, distribution of blood and other samples for in-house testing and/or dispatch to reference laboratories. Respond to inquiries and collection requests from off-site facilities (i.e. Health/Nursing Care Centers), nursing units, physician offices, and reference laboratories regarding test orders, specimen requirements and reporting. Perform routine clerical duties and computer functions associated with processing patient samples. Responsible for maintaining appropriate collection/testing supplies needed at each of the different healthcare facilities and in the main hospital. Work a regular, rotating weekend and holiday schedule as required.
Hours are 10am to 6:30pm, 3 8-hours shifts, Monday-Friday with rotating weekends and holidays.
Job Responsibilities
Supports the hospital's mission through customer-focused service
Responds to inquiries from customers regarding all aspects of laboratory services including but not limited to specimen requirements, turnaround times reference ranges and reporting protocols. Communications are conducted in a positive, professional and courteous manner
Collects STAT, routine and timed venous, capillary and arterial blood specimens from off-site facilities along with hospital inpatients and outpatients in accordance with laboratory standard operating procedures. Instructs patients in the proper collection and handling of other non-blood specimens.
Generate and review collection lists and pending logs from the Laboratory Information Systems (LIS). Contacts nursing units and off-site facilities to track pending collected and uncollected specimens.
Must either use personal vehicle for transporting specimens from outside facilities or Riverview provided vehicle. Must provide proof of insurance and valid driver's license and have a clean driving record. Must keep personal vehicle in good working order and follow all the requirements listed in the Vehicle Safety Policy.
Stocks phlebotomy supplies on inpatient nursing units and off-site facilities
Performs all aspects of specimen processing, including: receiving specimens via pneumatic tube, entering required data into LIS, verifying patient/specimen identification and test requests, documenting rejected specimens, centrifuging and dispersing specimens to appropriate areas, communicating with technical staff to ensure efficient turnaround time of results, preparing specimens for referral testing, reviewing surgical specimens/requisitions for accuracy and completeness, storing specimens at appropriate temperatures according to testing requirements
Reviews orders for completeness and enters test orders for patients in LIS
Compliance checks Medicare orders for diagnosis and medical necessity. Notifies physicians or physician representatives when ICD-9/10 codes or narrative diagnosis do not meet Local Medical Review Policy (LMRP) criteria for medical necessity. Obtain ABN from patients prior to specimen collection if necessary.
Must be familiar with basic laboratory ordering, testing and reporting operations and recognize problem areas. Takes appropriate corrective action or notifies the area coordinator or department manager
Performs daily temperature and function checks for assigned areas. Documents all checks appropriately and takes appropriate corrective action if any are outside acceptable limits
Use personal protective equipment in accordance with hospital and laboratory policies
Comply with all applicable policies and procedures, including, but not limited to: all departmental and functional policies and procedures, maintaining acceptable attendance records, arriving for duty punctually and leaving on time, safety and waste disposal, dress code and demonstrating the Standards of Excellence.
Sensitive to the needs, feelings and capabilities of others. Approaches others in a non-threatening and pleasant manner and treats everyone with respect. Fulfills commitments to team members.
Perform CLIA WAIVED testing per CLIA'88 standards as trained and applicable.
Assists with new employee training and orientation, and train staff on Medical Necessity Guidelines
Performs other duties as assigned
Education Requirements
Minimum: High School Diploma.
Preferred: Phlebotomy Certificate and/or Associates degree in one of the chemical, physical or biological sciences and at least one year full-time laboratory training or experience or both.
Experience Requirements
Minimum: Experience with data entry, medical terminology and customer service or equivalent combination of education and experience from which comparable job knowledge can be acquired.
Preferred: 1-2 years previous laboratory/phlebotomy experience.
License/Certification Requirements
Minimum: BLS certification through the American Heart Association within 30 days of date of hire.
Qualifications
Education
High School or better in Other or related field.
GED or better in Other or related field.
Licenses & Certifications
BLS- Basic Life Support
Why Riverview Health?
You chose your career because you care for people and serve as a champion and advocate for their health and wellbeing.
Riverview Health provides an environment where you can deliver on your passion for providing compassionate, patient-centered care to everyone in our community.
We deliver on our promise of exceptional care by investing in the latest technology within a progressive, nurturing environment, while also supporting our community through educational seminars, screenings and other events designed to help patients and their families stay healthy.
Riverview Health is one of the largest employers in Hamilton County, Indiana, and is located in one of the fastest growing and most desirable communities in the state.
With over 125 years of experience delivering healthcare, we serve our community with two hospitals, three freestanding emergency department / urgent care centers, community outreach programs, and outpatient primary and specialty care practices.
We believe our best is yet to come as we continue to expand our services and reach in response to community needs, our promise of exceptional care, and our partnership with Parkview Health.
Flexible scheduling and career growth.
We know our allied health professionals are juggling multiple personal and professional responsibilities.
To accommodate the different needs of our staff, Riverview Health offers a variety of shift options tailored to individual departments.
Our size provides nurses with opportunities to engage with other members of the healthcare delivery team and leaders who promote continuous learning, growth, and skill development.
A culture of support, teamwork and collaboration.
Those who have worked in smaller health systems recognize the positive work relationships, the ability to resolve issues quickly, and the level of teamwork demonstrated across care teams.
At Riverview Health our employees value the autonomy to practice at the top of their license, build meaningful patient connections, and deliver care that is truly community focused. Our team members know they are valued and cared for as people, not as numbers.
