Overview SNF is a specialty chemical group whose products, water-soluble polymers, contribute to treating, recycling, preserving water, saving energy, and reducing carbon footprint. A pioneer in soft chemistry, SNF has long been present on all continents, employing 8,150 people, including more than 2,300 in the USA. Innovation and movement toward a cleaner, less carbon-intensive world accelerates SNF’s growth. SNF Holding Company is currently seeking a highly organized and detail-oriented Responsible Care/ Corporate ISO 9001:2015 Quality Coordinator/ Document Control to play a vital role in ensuring the effectiveness and compliance of our quality management system. The Quality Coordinator/Document Control will be responsible for planning, coordinating, and conducting internal audits to assess adherence to ISO 9001:2015 standards across the organization. This position requires strong analytical skills, attention to detail, and a commitment to maintaining the highest quality standards. Document Control: Coordinate the activities of document control, including distributing and auditing controlled documents, filing, maintenance, and inventory of hardcopy and electronic files. This includes GOP procedures, procedures for all areas of operations, raw materials, and packaging materials. Track and monitor progress and review documents. Work with subject matter experts on technical subjects to prepare controlled documents which conform to SOPs. Update ISO procedures via the company intranet and follow up on required procedure updates. Customer Complaints: Provide support and offer improvement to the Quality Management System through SOP development, internal audits, and corrective and preventive action programs. The salary is based on qualifications and experience. SNF Holding Company is currently seeking a highly organized and detail-oriented Responsible Care/ Corporate ISO 9001:2015 Quality Coordinator/ Document Control to play a vital role in ensuring the effectiveness and compliance of our quality management system. The Quality Coordinator/Document Control will be responsible for planning, coordinating, and conducting internal audits to assess adherence to ISO 9001:2015 standards across the organization. This position requires strong analytical skills, attention to detail, and a commitment to maintaining the highest quality standards. The salary is based on qualifications and experience. Responsibilities Maintaining and updating QA section of company intranet & maintaining document control database. Tracking and handling customer complaints as needed. Coordinating customer samples and lab data by managing lab samples, collecting and analyzing lab data, maintaining status reports, and doing complaint follow‐up. Maintain filing and tracking documentation to ensure complaint management system is auditable. Maintain and manage the procedure website. Work with Purchasing and Receiving Departments to resolve any discrepancies concerning raw material and packaging material documentation. Tracking and handling customer complaints. Cosmetic ingredient manufacture critical personnel must be aware of, implement and support good manufacturing practices (GMP) required to conform to the guidelines recommended by agencies that control the authorization and licensing of the manufacture and sale of cosmetics products. Qualifications REQUIREMENTS: Bachelor’s degree is preferred. Excellent communication skills – especially written; internal email, correspondence with customers, managers,etc. Good time management skills – managing lab samples, collecting, and analyzing lab data, maintaining status reports, and doing complaint follow‐up. Lab background is highly desirable – or at least a basic understanding of lab data and the product lines. Effective analytical, problem‐solving, and multi‐tasking skills. Computer proficiency in all MS Office Software Applications including Microsoft Suite. Candidate should demonstrate strong customer focus and a work ethic of seeking continual improvement. Ability to address issues, follow up, and implement solutions as required. Must be a team player and able to work well with teams representing all areas of the organization. BENEFITS: Competitive Salary Medical Benefits Dental Benefits Vision Benefits Flexible Spending Accounts 401(k) Savings Plan Vacation Days Incidental Days Paid Holidays Life Insurance Short-Term Disability Long-Term Disability Tuition Reimbursement Employee Development & Training The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. #INDSNF
