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Medical Front Desk Associate

Jobot • Contractor • Albuquerque, New Mexico, United States • $31.20k / year • 11h ago

Patient Care Coordinator Opening | Federally Qualified Health Center Serving the Underserved | Great Benefits & Growth! This Jobot Consulting Job is hosted by: Christina Chariott Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $16 - $18 per hour A bit about us: We are seeking a detail-oriented and patient-focused Patient Coordinator / Front Desk Associate to serve as the first point of contact for patients. This individual will play a key role in front office operations, with a strong emphasis on insurance verification, patient intake, and ensuring accurate financial and demographic information. Why join us? · Medical, Dental, and Vision benefits. · Short and Long Term Disability. · Retirement Savings Plan-employer matching and 100% vesting upon enrollment. · Paid Vacation and Sick time. · Life Insurance and AD&D. · Credit Union membership. · 9 1/2 paid Holidays. Job Details Key Responsibilities Greet and check in patients, providing a professional and welcoming experience Verify insurance eligibility, benefits, and coverage prior to appointments Collect co-pays, verify required documentation, and explain basic coverage information to patients Accurately enter and update patient demographics and insurance details in the EHR Schedule, confirm, and manage patient appointments Assist with patient registration, intake forms, and sliding fee scale documentation (FQHC setting) Answer phones, respond to patient inquiries, and route calls appropriately Coordinate referrals, authorizations, and follow-up appointments Maintain organized front desk operations and support efficient patient flow Ensure compliance with HIPAA and confidentiality standards Qualifications 1–3+ years of experience in a medical front desk, patient services, or healthcare administrative role Hands-on experience with insurance verification, eligibility checks, and patient intake required Experience in an FQHC or community health setting preferred Strong understanding of insurance types (Medicaid, Medicare, commercial plans) Familiarity with EHR systems (eClinicalWorks, Epic, or similar) Excellent communication and customer service skills Ability to multitask in a fast-paced, high-volume environment Bilingual (Spanish or other languages) is a plus High school diploma or equivalent required Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobots Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

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