The opportunity
Delaware North Sportservice is hiring a seasonal Suites Administrative Coordinator to join our team at Progressive Field in Cleveland, Ohio. As a Suites Administrative Coordinator, you will be responsible for supporting the overall efficiency and success of the team and guest services. If you are looking for a fast-paced role offering opportunity and potential to learn where your efforts are rewarded, apply now.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Assists with data entry and processing of menu orders.
- Assists with compiling game day notes and reports.
- Works directly with luxury suite members and catering. contacts to establish levels of service for game day.
- Coordinates set up of luxury suites and pantries information for game day service.
- Assists with the breakdown and processing of all post-event information.
- Works as a supervisor on game day.
- May assist with various catered events during the season.
- May assist with training on game day staff.
More about you
- Prior food and beverage service experience is required.
- Prior supervisory experience is preferred.
- Prior guest relations experience is preferred.
- Previous experience with variety of computer software applications in word processing, spreadsheets, database and presentation software (Word, Excel, and PowerPoint).
- Ability to communicate clearly and effectively in both verbal and written communication.
- High level of interpersonal skills to handle sensitive and confidential situations.
- Excellent organizational skills.
- Ability to prioritize and handle multiple tasks simultaneously.
- Basic math skills including addition, subtraction, multiplication, division, fractions and percentages.
Physical requirements
- Ability to lift up to 40 pounds
- Ability to stand and walk for the entire length of shift
Shift details
Days
Evenings
Holidays
Evenings as needed
Weekends
Events
Who we are
Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$15.00 - $18.00 / hour
