The opportunity
Delaware North Sportservice is hiring seasonal Order Takers to join our team at Great American Ball Park in Cincinnati, Ohio. As an Order Taker, you will be the face of our restaurant, embodying our values and delivering exceptional service to guests. If you are ready to have a pivotal role in ensuring an outstanding dining experience for guests, take the next step to success in your career and apply today.
Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Greet and attend to guests’ needs, provide menus and clearly communicate offerings, answering menu questions, and collecting food and beverage orders
- Serve alcoholic beverages responsibly, adhering to all alcohol service policies and procedures
- Accurately enter orders into the point-of-sale system and process payments, as well as prepare and deliver the check to guests
- Collaborate with other servers, kitchen and bar staff
- Perform opening, closing, cleaning, and side work duties, as assigned and ensure all equipment and workspaces are clean, sanitized, organized, and functioning
More about you
- Experience in cash handling and credit card processing
- Beneficial if you have one year’s experience as a server in a high-volume environment and experience with a point-of-sale system in a service or hospitality environment
- No high school diploma or GED required
Physical requirements
- Must be able to lift 35 lbs, as well as standing, walking, bending for long periods of time, which may include walking up stairs
- Visual awareness and hearing sufficient to take orders and prepare checks
Shift details
Days
Evenings
Holidays
M-F
Weekends
Events
OT as needed
Who we are
Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$11.00 - $11.00 / hour
