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Retention Agent - No Sales Experience Required

EchoStar • Full-time • Newark, New Jersey, United States • $43k / year • 6h ago

Summary

Base Pay: $43,000/yr

On-Target Earnings: $70,000 ($20.50/hr with uncapped commission, top earners $100k+)

Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.

This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068.

Job Duties and Responsibilities

What You'll Do:

Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.

What's in it for You:

Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
Incredible Incentives : High-value rewards program including exciting trips & prizes.
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.

Skills, Experience and Requirements

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity
Full-time on-site; hours may include evenings, weekends or holidays
High school diploma/GED required; Associate's or Bachelor's degree a plus
Pre-employment screen
Smartphone/device with active network connection

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website .

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs. accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )

Salary Ranges

Compensation: $43,000.00/Year

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