Overview:
Provides attentive swimmer surveillance of incidents and response to any emergency situation with efficiency and professionalism. This position requires teamwork abilities, a positive attitude, and responsibility.
Responsibilities:
Essential Duties and Responsibilities:
- Respond to emergency situations in a professional and efficient manner with a teamwork approach.
- Solve and handle Guest concerns with a positive attitude and efficient customer service.
- Interact with Guests on a one-on-one basis or in large groups and maintain professionalism.
- Communicate and enforce all rider requirements and restrictions. (i.e. height and/or weight restrictions, proper swimwear, proper riding position, etc.)
- Responsible for the proper and safe operation of rides/attractions in the water park.
- Deliver friendly and informative announcements to Guests in small and large groups.
- Maintain a clean work area to promote a safe working environment and help eliminate hazards.
- Assist with maintaining park cleanliness throughout the day and end-of-day cleaning tasks.
- Complete attraction certification tests, corrected to 100% proficiency.
- Complete Witness Statements and/or other required documentation accurately and legibly as needed.
- Maintain proper grooming and uniform guidelines at all times.
- Follow and enforce all park policies and procedures in a fair and consistent manner at all times.
- Maintain all job duties in all weather conditions including, but not limited to heat, cold, sun, rain, and wind.
Perform Water Attendant duties and responsibilities as needed
Qualifications:
Skills and Qualifications:
- Minimum Age: 15
- Must be able to achieve, and maintain, certification as a Shallow Water Lifeguard.
- Responsible for maintaining all rescue skills at a “test-ready” level.
- Must be able to swim a minimum of 50 yards non-stop.
- Must be able to retrieve a 10lb. brick from a minimum of 5 feet of water
- Must be able to swim across 10 feet under water.
- Must be able to exit out of a pool without using a ladder.
- Must complete a minimum of 4 hours of in-service training per month.
- Must be able to work varied shifts including days, nights, weekends, and holidays.
- Must be able to communicate effectively in the English language, including the ability to read, speak, and understand.
- Must be able to stand in and move through water for periods of time at water depths from 0 to 6 feet.
- Must be able to stand and walk a minimum of 7 to 10 hours a day over various number of surfaces.
- Must be able to continuously kneel, use hand-eye coordination, maintain a minimum of 20/25 vision or have 20/25 corrected vision.
- Must be able to continuously pull, push, and hold tubes, rafts, and mats.
- Must be able to lift and carry a minimum of 50lbs. for a minimum of 25 feet over various surfaces.
- Must have excellent communication skills to interact effectively with guests, co-workers, and leadership.
- Must be able to work efficiently in a fast-paced environment.
- Must be willing to work outdoors in various weather conditions
- Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
- Must have strong teamwork skills and the ability to work with others
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