The beautiful Hilton Minneapolis is seeking an Assistant Director of Sales! This is a fantastic opportunity to join one of the only Hilton-managed corporate properties in Minnesota and work closely with an exceptional Director of Sales.
The Assistant Director of Sales will manage the Southeast Market (DC, VA, MD) for groups of 201+ on peak and oversee two Group Sales Managers, driving revenue and building strong client relationships.
What will I be doing?
The primary responsibilities of this position are to support the group sales team at your hotel/complex and support and participate in business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets.
As an Assistant Director of Sales, you will individually own and manage a key vertical market for your hotel as well as contribute leadership support to the commercial strategies for the sales team. One of your goals is to support the performance improvement of the sales team by helping them connect strategy and business processes. Business processes should be executed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to support the deployment, team composition, and support the team’s activities that are a ”predictive and prescriptive” approach to drive performance.
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.
- Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
- Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
- Negotiations - Understand the customer and the business leader's expectations. Adapt to a changing market.
Strategy:
- Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support.
- Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.
- Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
- Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market.
- Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market.
- Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
- Conduct site inspections through expert story telling with prospective and existing customers based on their individual needs.
- Clear understanding of the competitive marketplace and the current state of the industry within the hotels geographic market.
Leadership:
- Lead segments of daily and weekly business review and sales strategy meetings
- In collaboration with DOSM/DOS, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis.
- Contribute to the development of hotel’s sales site visit strategies and approach
- Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
- Lead enterprise and hotel level sales initiatives i.e., America’s Week of Engagement, Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc.
- Support sales team members' activities while they are absent or are remotely based
- Contribute feedback to performance reviews for all sales managers and sales support
- Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goals
#LI-JW1
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Minimum Years of Experience:3+ years of hotel sales experience
- Experience working in sales within a 301+ hotel
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
The salary range for this role is between $95,000-$110,000 which may be determined by applicable and specialized experience and location.
The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Complimentary team member lunch daily
Health insurance
Quarterly bonus potential
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
