Salary: $57,700.00 - $103,900.00 Annually
Location : Lexington County, SC
Job Type: Time Limited - Full-Time
Job Number: Agency: Department of Education
Opening Date: 09/22/2025
Closing Date: 9/29/ :59 PM Eastern
Class Code:: AM72
Position Number:: TBD
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC05
Hiring Range - Min.: $57,700.00
Hiring Range - Max.: $80,800.00
Opening Date: 09/22/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Interested persons must complete a State Employment Application at Applications will not be accepted after the closing date. The South Carolina Department of Education does not accept faxed, mailed, or hand delivered applications.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential Job Purpose:
The South Carolina Department of Education (SCDE) is seeking a Technical Success Coordinator to serve as a key point of contact for school district and state agency staff on Student Information System (SIS) data entry and transfer processes, as well as an essential contact with the SIS vendor partners. This position will develop knowledge of Ed-Fi API technology and SCDE's Ed-Fi data integrations with a focus on Student Information System (SIS) setup, data entry, and SIS Ed-Fi integration. This role is integral in ensuring effective data transfer and alignment with downstream data needs. The ideal candidate will be skilled in communicating, distilling technical concepts into understandable terms, and executing workflow processes.
Responsibilities:
- Develop Knowledge Base & Communication - Serve as a point of contact for school district, state agency, and SIS partner staff on data entry and transfer processes. Maintain up-to-date knowledge of changes to support internal and external communication.
- Process Documentation & Training - Create and maintain documentation for data entry and transfer processes. Provide technical training to school districts and external stakeholders.
- Student Information System (SIS) Support - Coordinate and assist with the proper use of PowerSchool and other student information systems (SIS). Monitor and track district requests for SIS support, working with SIS partner and SCDE teams to resolve issues. Maintain historical and current documentation for SIS-related support.
- System Maintenance & Data Collections - Assist in maintaining SIS test database servers, monitoring periodic data collections from districts and special schools, and tracking multiple SIS versions and implementations.
- Development & Testing - Support the evaluation, development, and testing of new and existing SIS-related data system components. Support positive vendor relationships related to these components and collaborate on instructional and technical documentation.
- Collaboration & Stakeholder Engagement - Support an effective flow of communication between SCDE and district SIS users, coordinators, and managers through various methods such as email, memoranda, etc. Engage with District Data Governance Group (DDGG) to promote alignment and support.
Minimum and Additional Requirements A bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor's degree on a year-for-year basis.
Preferred Qualifications - Experience in SQL and/or API interactions.
- Knowledge of PowerSchool.
- Strong analytical skills and ability to quickly learn and communicate about complex data systems.
- Experience with technical documentation.
- Desire to support progress toward cutting edge solutions in modernizing education data systems, streamline reporting processes, and drive data-informed decision-making at a statewide level.
- Willingness to work well with people, both technical and non-technical, to convey knowledge and build positive working relationships, including team members, executives, and partners.
Additional Comments ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.
As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, a 401(k), and a hybrid work schedule with opportunity for remote work.
The South Carolina Department of Education offers an exceptional benefits package that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
- 15 days annual (vacation) leave per year.
- 15 days sick leave per year.
- 13 paid holidays.
- State Retirement Plan and Deferred Compensation Programs.
Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
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Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed in lieu of the application. I have read and acknowledge the above statement.
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I understand that a criminal record investigation will be conducted prior to employment being offered by the South Carolina Department of Education. My personal identifying information will be processed through the South Carolina Law Enforcement Division (SLED).
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Do you have a bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area?
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Do you have experience in SQL and/or API interactions?
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Do you have knowledge of PowerSchool?
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How did you hear about this position?
- Careers.sc.gov
- Indeed.com
- LinkedIn
- Other (Please specify below)
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If you answered "other" in the question above, please specify where you heard about this position below.
Required Question
