Salary: $83,556.00 - $134,086.00 Annually
Location : 1307 Seven Locks Road Rockville MD 20854
Job Type: Permanent
Job Number: Department: Correction and Rehabilitation
Division: COR 42 DS Inmate Records
Opening Date: 09/03/2025
Closing Date: 9/17/ :59 PM Eastern
FLSA: Exempt
About the Position Please Note : The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $83,556 - $115,218, based on the candidate's qualifications and experience. WHO WE ARE The is recruiting for a The Records section of DOCR operates 24 hours/7days weekly, providing administrative services to multiple public safety stakeholders, including judicial officers, court personnel, law enforcement agencies, offenders and their families, and the public. The responsibilities consist of numerous tasks which involve processing and ensuring the accurate maintenance of incarcerated individuals' criminal records for over 12,000 annual intakes and calculating over 2,500 new Sentenced Diminution of Confinement Records annually to calculate incarcerated individuals' release dates.
The Eligible List created from this recruitment will be used to fill current and future vacancies. WHO WE ARE LOOKING FOR The Department of Correction and Rehabilitation (DOCR) is seeking a highly skilled to join their team.
The Program Manager II position is located at the Montgomery County Detention Center (1307 Seven Locks Road, Rockville, MD) within the Detention Services Section. The Records Section operates 24 hours per day, 7 days per week, providing public safety services to multiple stakeholders. The selected applicant will work 7:30 am - 4:00 pm, Monday through Friday. Employees in this classification are considered essential staff and will be required to be at work during weather-related events or general emergencies.
The selected applicant will provide five levels of essential functions and/or services to support the Montgomery County Department of Correction and Rehabilitation (DOCR) mission and objective as related to public safety and the legal incarceration and release of offenders committed to DOCR. Operational Supervision to the Records Division, a 24/7 days per week operation; provides supervision, guidance, and directions to direct subordinates within the DOCR Records Division; provide supportive services to the Records Manager and to other Divisions and judicial court agents; Incarcerated Individuals' Criminal History Records Management; Public Safety Information Management; and provide technical assistance to various computer database systems to enable staff to perform duties in alignment with the Department processes, policies, procedures and standards.
Additional Employment Information Prior to appointment, all applicants must successfully complete a comprehensive background investigation, medical history evaluation, and drug/alcohol screen.
Prior to a promotional appointment within DOCR, the selected individual must answer the Prison Rape Elimination Act (PREA) questions and submit to a criminal history check to comply with the Prevention Planning on Hiring and Promotion Decisions (115.17, 115.117, 115.217,115.317). This is a requirement to meet Federal law and audit standards.
The individual selected for this position will be considered an "Essential Employee". Essential employees must report to work during periods of general emergency or liberal leave.
Generally, this position is covered by the Retirement Savings Plan, Group RN. If the successful candidate is an internal employee, retirement plan coverage will be determined at the time the job offer is made.
Note: Applicants are encouraged to carefully read the substance abuse disqualification for this position prior to submitting an application. Please copy and paste the following link into a new window to view and read this information:
Competitive Benefits: A competitive benefits package is provided (copy and paste this link into new window, and click on Total Rewards tab to view):
What You'll Be Doing Key Responsibilities :
- Serves as the first-line supervisor of the DOCR, Detention Center Records Division, and provides direction and supervision leadership to 13 subordinates within the Section.
- Conducts workload assessment and provides shift coverage to meet operational needs as deemed necessary when there is a shortage of staff. Enforces work schedules, standards, performances, and attendances according to Department and Local Union guidance, policies, and standards.
- Manages the commitment and release processes of offenders' intakes and discharges to ensure the legal incarceration and release of individuals committed to DOCR.
- Provides guidance and instructions to subordinates and handles difficult issues and/or problems in unusual situations that arise in the Records Section in accordance with Department policies, procedures, and standards as related to the legal incarceration and releases of offenders in DOCR's custody.
- Manages and supervises the ICE detainers requests and release processes.
- Manages and reviews all active offenders' criminal case history files containing classified data, confidential information, legal documents, etc., for accuracy to ensure the legal incarceration and releases of offenders committed to DOCR.
- Ensures the proper records management and maintenance of all (current and past) offenders' criminal case history files, approximately 12,000+ annual intakes.
- Supervises the processing of new Federal Bureau of Prisons (BOP) prisoners' intakes participating in the local re-entry program at DOCR Pre-Release Center. • Ensures that charging documents and Notification of Release documents are retrieved from the Residential Re-entry Referral Management (R3M) database management system and processed in a timely manner and ensures case files are created for each offender to be held in DOCR custody.
- Manages, maintains accountability, and supervises the timely expungement processing and removal of offenders' incarceration records from DOCR databases and sealing criminal history case files for all Court expungement orders and requests received by the Records Division. Over 400+ expungement court orders are received and processed monthly.
- Provides guidance, support services, and direction to employees, internal and external agents, and judicial personnel (clerk, judge, probation officer, commission, etc.), and other criminal justice and law enforcement agencies as regards to the legal incarceration and releases of inmates.
- Assess and develops employees' work performances and Performance Plan Evaluations (PPE); coordinates, schedules, assigns, and maintains ongoing in-service training for all Records Division personnel to ensure compliance with the Department, County, and State training requirements and standards.
- Attends and participates in management meetings, system improvement meetings, transportation law enforcement agents' meetings, and provides feedback and suggestions to improve processes and collaboration.
- Fulfill the roles of the Records Manager (MLS III) as Acting Records Manager in their absence and perform related duties and responsibilities as it pertains to that job class specification.
- Reviews, authorizes, and monitors the internal and/or external movements of incarcerated individuals (temporary or final releases) between facilities, courts (District and Circuit), state attorney's interviews, outside agencies (US Marshall, ATF, etc.), and other jurisdictions.
- Addresses issues and provides support to staff within the Records Sections, as well as from Correctional Officers, in correcting data entry errors and/or issues encounter using the various computer database systems (i.e., CJCMS, CRIMS, EilS, JIS, R3M, METERS, NCIC, Outlook emails, and MD Secure Case Search).
- Performs other related duties as mandated by the Records Manager, Deputy Warden, Warden, or Director.
Minimum Qualifications Experience: Five (5) years of professional, and supervisory experience in the administration of criminal history information, incarceration and procedures, and records management. Supervisory experience is required.
Education: Graduation from an accredited college or university with a Bachelor's Degree.
Equivalency: An equivalent combination of education and experience may be substituted.
License: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.
Preferred Criteria, Interview Preferences Preferred criteria screening questions will be used pertaining to: - Supervisory experience within management of records pertaining to offenders' criminal history, incarceration and procedures.
- Annotated Code of Maryland Criminal Laws.
Interview preference criteria will be used: - Previous Correctional, Law Enforcement, or Court experience.
- Experience interpreting Federal, State, and Local laws and regulations pertaining to offenders' legal incarceration, procedures, commitments, and discharges.
- Knowledge of applying the Annotated Code of Maryland Criminal Laws related to legal confinement and the Justice Reinvestment Act governing sentence diminution confinement calculations.
- Experience utilizing correctional regulations and practices relating to the security of offenders' information, dissemination of criminal history records, and offenders' records management.
- Experience utilizing various criminal justice systems and databases (IJIS, CJCMS, JMA CRIMS, JIS, JMS, METERS, MVA, NCIC, R3M, SOR, VINE, MD Secured Case Search, Microsoft Office, Outlook, Excel, Access, etc.) in entering and querying offenders' information.
- Experience communicating clearly, tactfully, and effectively with judges, other criminal justice stakeholders, and the public, providing quality customer service.
- Experience handling and maintaining criminal records and/or confidential records and dealing with sensitive or difficult situations that require discretion and confidentiality.
- Experience communicating effectively (verbal and written), making sound judgements, defining problems, establishing facts, and drawing valid conclusions with problem resolution.
IMPORTANT INFORMATION The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team.
Montgomery County Benefits 01
MQ Question PROGRAM MANAGER II )
Do you possess and currently maintain a VALID driver's license from your state of residence? 02
MQ Question PROGRAM MANAGER II )
What is your highest level of completed education? - N/A
- High School/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Juris Doctor
- Doctorate
03
MQ Question DOCR PROGRAM MANAGER II )
How many years of professional and supervisory experience do you have in the administration of criminal history information, incarceration and procedures, and records management? - No Experience or less than 1 year
- 1-2 Year's Experience
- 3 Year's Experience
- 4 Year's Experience
- 5 Year's Experience
- 6 Year's Experience
- 7 Year's Experience
- 8 Year's Experience
- 9+ Year's Experience
04
MQ Question DOCR PROGRAM MANAGER II )
Do you have 5 years of experience as a supervisor overseeing the administration of criminal history information, incarceration and procedures, and records management of offenders'? 05
PC DOCR Program Manager II - If you answered yes to the question above describe your experience.
06
PC DOCR Program Manager II - Do you have experience in applying Annotated Code of Maryland Criminal Laws related to legal confinement and the Justice Reinvestment Act governing sentence diminution confinement calculations?
07
PC DOCR Program Manager II - Describe your experience applying Annotated Code of Maryland Criminal Laws related to legal confinement and the Justice Reinvestment Act governing sentence diminution confinement calculations.
Required Question
