Job Description Are you passionate about bridging technology and healthcare to improve patient communication? Join our team as a Senior Department Systems Coordinator, where you'll play a key role in enhancing language access services across the Swedish system.
In this dynamic role, you'll work closely with the Linguistic Services Manager, serving as a vital link between Swedish IS/IT teams and external vendors. You'll help design, launch, and evaluate Video Remote Interpreting (VRI) and telephonic interpretation projects, ensuring seamless integration and compatibility across departments.
You'll also collaborate with clinical teams to implement these services effectively, supporting operational excellence and helping maintain high standards of interpretation service delivery.
If you're someone who thrives at the intersection of technology, healthcare, and communication-and you're ready to make a meaningful impact-this could be the perfect opportunity for you.
Providence Swedish caregivers are not simply valued - they're invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications: - Bachelor's Degree in Computer science, business, technical, social services or health related field --or--
- 4 years of training, related experience or combination of both may be substituted for the degree requirement
- 5 years of progressive technical experience in information/telecom technology
- This experience may include project management or clinical operations with a project focus
- 2 years of video conferencing/VRI
- This experience may include project management or clinical operations with a project focus
- 1 year of experience managing programs and/or projects
- 1 year of strong background in high-volume customer service experience, preferable in a Healthcare environment
Preferred qualifications: - Experience in social service or medical environment helpful; preferably related to providing interpreter services to the public working with limited English Speaking (LEP) and/or Deaf/Hard of Hearing populations
Why Join Providence Swedish? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Us At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
About the Team Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
