Summary Objective: The Assistant Fitness Director is at the forefront of all New Member Orientation and Fitness Sales in each club location. The Assistant Fitness Director manages the New Member Orientation process, assigning sessions to Personal Trainers as appropriate, to ensure all members receive a welcoming experience. The Assistant Fitness Director engages with new and existing members to safely and effectively help members achieve their fitness goals through US Fitness Programs and Services that appropriately meet the needs of those members.
Essential Functions:
- Deliver the Ultimate Fitness Experience to every member, every time
- Schedule and conduct new member orientation, pre-exercise biometrics and goal evaluations
- Execute exercise programs for a wide variety of members
- Orient new members to facilities, introduce them to fitness, and provide a meaningful entry point to all training opportunities
- Convert Smart Start experiences into fitness sessions
- Sell personal training and meet all personal training performance goals
Employee Benefits:
All US Fitness team members receive:
- Complimentary Membership and Guest Privileges
- Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
- Discounts on Serenity Day Spa Services and all apparel
- Employee Referral Gift
- In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
- Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
- 401(k) Retirement Plan
- Paid Time Off
Job Responsibilities:
- Create safe and effective exercise programs
- Keep accurate and detailed records of program progress
- Qualify leads using the Exercise Readiness Questionnaire and Member Profile
- Daily consistent management of all personal training sales leads and confirmation that lead follow-ups are completed daily
- Daily consistent management of lead tracking and reporting through accurate use of established reports and SOP’s
- Maintain personal training clients
- Train members and deliver personal training sessions that exceed US Fitness standards
- Attend all Personal Training Meetings and Audit Meetings as set by club and regional management
- Work early morning, evening, and weekend hours as scheduled and ensure that club is able to conduct new member orientation and assessment sessions as necessary during those times
- Understand and follow employee standards of conduct and ethics
- Understand and uphold club building, facilities, service, program, and emergency procedures
- Complete all in-house training as assigned
- Act as Manager on Duty when necessary
- Assume other duties as assigned
Required Knowledge, Skills, & Abilities:
- Excellent verbal and nonverbal communication skills
- Excellent listening skills
- Ability to motivate and nurture others
- Outwardly facing professional appearance
- Confidence and desire to create new relationships quickly
- Ability to quickly acquire and apply new knowledge and skills
- Ability to manage team members effectively
- Demonstrated selling skills
- Strong work ethic that includes punctuality, organization, and attention to detail
- Ability to maintain a friendly, enthusiastic, and positive attitude
- Ability to handle challenging customer experiences with patience, tact, and professionalism
- Understanding of basic cash procedures
- Basic computer skills
Required Experience, Education, & Certifications:
- Nationally recognized personal training certification from a US Fitness accepted provider required
- CPR/AED certification required
- Participate in professional development and continuing education opportunities in order to maintain national certification as established with Fitness Director
Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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