Summary Objective:
The Facilities Technician - General Maintenance is responsible for providing a safe and functional club environment under the management of the Facilities Department and with the support of the club staff. The Facilities Technician will respond and manage assigned work orders within the ServiceChannel system, complete repairs, preventative maintenance, and safety compliance at assigned clubs. The Facilities Technician - General Maintenance will be responsible for Facilities Maintenance, Aquatics Maintenance and Fitness Equipment Maintenance.
Essential Functions:
- Deliver the ultimate fitness experience to every member, every time
- Manage facilities repair and maintenance workflow in ServiceChannel
- Maintain pools, spas and general pool area repair
- Abide by all OSHA safety regulations and ensure a safe environment for our members
- Troubleshoot and repair fitness equipment issues
- Maintain, repair, and renovate equipment
- Prioritize high priority repairs and communicate any changes
- Complete repairs in a timely manner within KPI guidelines
- Communicate with facilities and club staff and management
- Regularly inspect clubs for repair and maintenance issues as well as hazardous conditions
- Commute between clubs & Supply houses in own vehicle (mileage will be reimbursed)
- Maintain an inventory of Aquatics, Maintenance & Equipment Supplies
Job Responsibilities:
- Create, manage, and respond to repair and maintenance work orders
- Coordinate with the Director of Aquatics, Equipment Service Manager and Facilities Manager to plan and execute repairs and maintenance
- Complete regular inspections to identify and repair problems
- Complete repairs in carpentry, tile, painting, drywall, and general building repair
- Complete all required plumbing, electrical, and mechanical repair and maintenance as assigned
- Complete all required Aquatics daily tasks and checklists including chemical analysis
- Complete all required Equipment maintenance and repairs on fitness equipment
- Answer all inquiries from senior leadership and management in a timely, complete manner
- Communicate with club management and staff repair status and associated timelines of repairs
- Communicate with facilities management repair status and associated timelines of repairs
- Uphold club, building, facilities, service, program, and emergency procedures
- Attend all mandatory meetings
- Assume all other duties as assigned
- Complete after hours and emergency on-call work as needed
Required Knowledge, Skills & Abilities:
- Skills in carpentry, painting, drywall, and other general facility repair tasks
- Understanding of commercial electrical, plumbing, and mechanical systems and experience working on that equipment independently
- Strong work ethic that includes punctuality, organization, and attention to detail
- Understanding of ServiceChannel or other CAFM/FMS for work order management
- Ability to maintain a friendly, enthusiastic, and positive attitude
- Outwardly facing professional appearance
- Ability to handle situations with patience, tact, and professionalism
- Willingness to work flexible hours
- Communicate verbally and non-verbally
- Ability to select and use appropriate tools safely and effectively
Required Experience, Education & Certifications:
- 5 or more years of previous experience in facilities, aquatics and equipment preferred
- Valid Driver’s License
- Experience of ServiceChannel or other CAFM/FMS preferred
- Experience of Multisite facilities maintenance is essential
- Experience of complex facilities projects is preferred
- Other relevant facilities maintenance certifications
Physical Activities, Requirements, Visual Acuity & Working Conditions:
Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
- Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
- Kneeling. Bending legs at knee to come to a rest on knee or knees.
- Crouching. Bending the body downward and forward by bending leg and spine.
- Crawling. Moving about on hands and knees or hands and feet.
- Reaching. Extending hand(s) and arm(s) in any direction.
- Standing. Particularly for sustained periods of time.
- Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
- Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
- Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
- Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
- Grasping. Applying pressure to an object with the fingers and palm.
- Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
- Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
- The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.
- The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
- The worker is subject to both environmental conditions. Activities occur inside and outside.
- The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
- The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body.
- The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
- The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
- The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia.
Job Classification & Compensation:
Hourly, Non-Exempt.
This job description serves as a guideline for responsibilities and functions. As club sizes and locations vary, US Fitness reserves the right to change or combine responsibilities.
Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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