Description:
Working title: Medical Staff Coordinator
Location: Saint Francis, but may support Saint Mary's as well
UPDATE:
Manager is willing to consider candidates with community hospital experience and who have experience with ECHO.
UCSF is seeking a Medical Staff Coordinator to manage credentialing and privileging for UCSF Health Saint Francis and St. Mary's.
SCREENING QUESTIONS (must include answers on resumes):
1. Describe your experience working in a medical staff office at a community hospital:
2. What role have you played in supporting medical staff committees and ED call schedules?
3. Describe your experience with Cactus and ECHO:
4. How often did you interact directly with physicians, and in what capacity?
5. Have you managed data entry backlogs or done manual file prep for credentialing meetings?
We are looking for candidates with direct experience working in a community hospital medical staff office. The ideal candidate has handled committee meeting management (scheduling, agendas, minutes), ED call scheduling, physician walk-ins and inquiries, and backlog data entry into credentialing systems like ECHO or Cactus. It's critical to note that we are not looking for candidates whose experience leans heavily toward centralized credentialing (CVOs), payer enrollment, or compliance audits. While credentialing systems knowledge is helpful, this role is operational and hospital-based-not credentialing-focused. Please prioritize candidates who have worked in community hospitals, supporting medical staff services and direct physician-facing tasks.
Despite the job description emphasizing credentialing, compliance, and systems like Cactus/ECHO, the hiring manager is prioritizing practical experience in a community hospital setting over more academic or centralized CVO experience.
Specifically, they want someone who:
- Has worked directly in a community hospital's medical staff office
- Is hands-on with physician support, committee coordination, and ED call schedules
- Can manage on-the-ground logistics like walk-ins, phone requests, and data entry backlog
- Is familiar with hospital-based governance and committee processes (not just centralized credentialing)
- Understands how medical staff operations function outside of academic bureaucracy
The day-to-day at St. Mary's/Saint Francis is less about formal credentialing and more about operational medical staff office support. UCSF may manage credentialing centrally, but these hospitals still need someone to run point on the front lines.
Requirements:
- 3 to 5 years in a community hospital's medical staff office
- Has managed committee logistics and ED call scheduling
- Is used to physician interaction and multi-tasking in a small team
- Has done data entry/backlog catch-up in credentialing systems (even if not leading credentialing)
- May not be deeply experienced in centralized systems like Cactus but has used ECHO or done manual credentialing file prep. Candidates that have experience with Cactus and ECHO will be prioritized.
- Ideally holds or is working toward CPCS or CPMSM
De-Prioritize:
- Candidates whose experience is mostly with CVOs, health plans, or academic health systems
- People who primarily did centralized credentialing audits or regulatory research
- Those with little to no hands-on hospital staff office experience
