The Boyd Group

0. Company Stats

Industry: Automotive Collision & Glass Repair

Founded: 1990

Size: 13,000+

Location: Winnipeg, MB

Stage: Established

Stock Symbol: BYD.TO / BGSI

Work Style: Onsite

1. Company Snapshot

Boyd Group Services is one of North America's largest operators of non-franchised collision repair centers, with over 950 locations across the U.S. and Canada. The company operates under several well-known brands, including Gerber Collision & Glass, Boyd Autobody & Glass, Assured Automotive, and Glass America. Founded in Winnipeg in 1990 by Terry Smith, Boyd has grown from a single Canadian auto body shop into a publicly traded company with over $3 billion in annual revenue. It serves individual vehicle owners, insurance companies, and fleet operators, with the majority of revenue coming from insurance-paid collision repair.

2. Culture & Gen Z Alignment

Trades Skills in High Demand

Boyd Group operates in a skilled trades industry that is increasingly short on qualified workers, which translates to real job security and above-average leverage for people who develop technical skills. Whether you come in as an apprentice body technician, painter, or estimator, the company actively supports I-CAR certification, which is a recognized industry credential that follows you throughout your career.

Scale That Enables Transfers and Variety

With over 950 locations across the country, Boyd Group offers something smaller shops cannot: the ability to relocate, transfer between markets, and move into different roles or brands within the same parent company. For people who value geographic flexibility or want to eventually move into management or corporate functions, the scale of the organization creates real options.

Visible, Tangible Work

Unlike desk jobs where results can feel abstract, collision repair is hands-on and the outcome is immediate. You can see the before and after of every job. For Gen Z workers who value seeing the direct impact of their effort, this type of work can be deeply satisfying on a daily basis.

3. What Employees Say

Company Ratings

Glassdoor: 2.8/5

Indeed: 2.6/5

Pros:

- Industry Training: Boyd actively supports I-CAR Gold Class certification, which employees consistently highlight as a genuine investment in their skill development.

- Structured Hours: Unlike many trades environments, most shop roles do not require late nights or Sundays, and hours are comparatively predictable for the industry.

- Benefits Package: Full-time employees receive medical, dental, vision, EAP, and 401(k) access, which reviewers acknowledge as a real strength compared to smaller independent shops.

- Job Stability: As one of the largest collision repair operators in North America, the company offers steady work and relative job security even in economic downturns.

Cons:

- Management Inconsistency: Employee experience varies significantly by location and general manager, with corporate management seen as disconnected from day-to-day shop realities at many sites.

- Workload and Staffing: Multiple reviews across locations cite chronic understaffing, pressure to meet aggressive production budgets, and difficulty taking time off at smaller shops.

- Compensation Ceiling: Pay-for-performance structures in shop roles can be limiting, with some employees reporting that earnings depend heavily on factors outside their control such as claim volume and parts availability.

- Culture by Location: Because the company operates hundreds of semi-independent locations, the culture at any given shop can differ drastically. Some locations have tight-knit, family-style teams while others report high turnover and low morale.

4. Compensation & Benefits Snapshot

- Glassdoor reports compensation and benefits rated 3.1/5 by employees across Gerber Collision & Glass locations

- Full-time employees receive medical, dental, and vision coverage through a PPO plan with multiple options; pharmacy benefits are provided through CVS/Caremark

- 401(k) plan available with company match and access to financial wellness webinars through One Digital and Principal Financial Group

- Employee Assistance Program (EAP) offered at no cost, covering mental health, financial counseling, and work-life support

- Estimated salary ranges: Auto Body Estimators $78,000-$122,000/year, Auto Body Technicians $40,000-$75,000/year depending on experience and location, Customer Service Representatives $35,000-$45,000/year

- I-CAR training and certification costs covered by the company for eligible shop employees

5. Why Gen Z Might Thrive Here

- Credential-Building from Day One: I-CAR certifications are industry-recognized and portable. Boyd's support for achieving Gold Class status means you leave with documented, marketable skills regardless of where your career goes.

- Real Scale, Real Mobility: 950+ locations means you can ask to transfer, work in a new city, or move into a different brand within the company without starting over elsewhere.

- Tangible Impact Every Day: You see exactly what you built, fixed, or managed. The feedback loop in collision repair is immediate, which suits people who want measurable results rather than abstract contributions.

- Entry Points Without a Four-Year Degree: Boyd hires technician apprentices, parts coordinators, and CSRs without requiring a college degree, making it a strong landing spot for Gen Z workers building careers outside of traditional higher education.

- Publicly Traded with Growth Ambitions: The company has a stated goal of growing to $5 billion in revenue by 2029. That kind of corporate growth often creates new locations, new management roles, and promotion opportunities for people who get in now and perform well.

6. What Gen Z Should Ask Or Consider

- What is the current staffing level at this specific location, and what is the average tenure of the general manager here?

- How does this shop handle workload management when the team is short-staffed, and how is overtime handled?

- What does the path from my starting role to a general manager or estimator position actually look like, and how long does it typically take here?

- How does this location approach I-CAR training, and will I have paid time to complete certifications or is it expected on my own time?

- If I wanted to transfer to another market or brand under Boyd Group, what does that process look like?

7. Locations & Where Boyd Group Hires

- Over 950 collision repair locations across the U.S. and Canada operating under Gerber Collision & Glass, Boyd Autobody & Glass, Assured Automotive, and Glass America

- Heaviest U.S. concentration in the Midwest, Southeast, and Mid-Atlantic; Canadian operations primarily in Ontario, Manitoba, and Alberta

- Corporate and shared-services roles based in Winnipeg, Manitoba (headquarters), with some U.S.-based regional leadership roles

- Nationwide footprint means relocation opportunities are available for high performers seeking new markets

8. How Boyd Group Works

Work Style

Available: Onsite

Work Environment

Available: In Field, Office, Warehouse

Benefits

Full-time employees receive medical, dental, and vision insurance through a PPO plan with pharmacy benefits via CVS/Caremark, a 401(k) with company match and financial wellness support, an Employee Assistance Program at no cost, paid time off, and company-sponsored I-CAR training and certification for shop roles.

9. Awards & Recognition

11. Sources

Last Updated: March 26, 2026

- Boyd Group Corporate Profile: https://boydgroup.com/corporate/corporate-profile/

- Glassdoor - Gerber Collision & Glass: https://www.glassdoor.com/Reviews/Gerber-Collision-and-Glass-Reviews-E381431.htm

- Indeed - Gerber Collision & Glass: https://www.indeed.com/cmp/Gerber-Collision-&-Glass/reviews

- Glassdoor - Boyd Group: https://www.glassdoor.com/Overview/Working-at-Boyd-Group-EI_IE2326184.11,21.htm

- Boyd Group 2024 ESG Report: https://boydgroup.com/wp-content/uploads/2024/09/GBR-24028-2024-Boyd-Group-ESG-Report_SEP2024.pdf

- Boyd Group Benefits Guide: https://www.gerbercollision.com/includes/uploads/benefits-files/EnrollmentGuide2020.pdf

- Boyd Group Q4 2024 Results: https://boydgroup.com/news/boyd-group-services-inc-news/2025/boyd-group-services-inc-reports-fourth-quarter-and-full-year-2024-results/