Salary : $76,717.16 - $93,316.34 Annually
Location : Mountain View City Hall
Job Type: Full-Time
Job Number:
Department: Public Works Department
Division: Public Works Administration
Opening Date: 10/07/2025
Closing Date: 10/21/ :59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: TBD
What's the Role and What You'll Do
We're seeking highly motivated, reliable, and skilled professionals to join the City of Mountain View as Administrative Assistants. This role is part of a dynamic team within the Public Works Department, providing vital support to departmental initiatives, office reception, and customer service for both staff and the community.
As an Administrative Assistant, you will work in a fast-paced , team-oriented environment with a wide variety of responsibilities and opportunities to contribute to the department's success. If you thrive at multi-tasking , s taying organized , and communicating effectively , this may be the role for you!
This is the journey-level classification in the Administrative Assistant series. The current recruitment will fill two full-time vacancies in the Public Works Department and one part-time (.50 FTE) vacancy in the Mountain View Police Department. It will also establish an eligibility list for future vacancies within the City.
What You'll Do:

Answer phones and in-person customer questions.
Maintaining and ordering supplies for the office.
Invoice processing and routing.
Creating and keeping files organized for supervisors and assigned personnel.
Responding to public records requests.

The Essentials

Two years of increasingly responsible clerical and administrative office support experience.
Education equivalent to the completion of the 12th grade.

Bonus Points:

Public sector experience.
A bachelor's degree.

Are We a Match?

You are able to juggle various assignments in a fast-paced, dynamic work environment.
You are detail-oriented and have strong organizational skills .
You are customer service savvy - you strive to help people and take initiative to find the answer in creative ways.
You're able to work in partnership with customers and departments to make sure their needs are met.
You have patience , strong active listening skills and the ability to adapt/respond to diverse needs.
You can communicate clearly and concisely , both orally and in writing.
You are diligent with a positive attitude and willingness to learn.
You have a gift for organizing and updating files, information and data.
You are eager to learn new software programs related to city wide procedures.
You are able to take initiative and work independentl y, using good judgment to check in and provide updates or seek additional direction.
You are excited to improve, model, and market our unique and wonderful workplace culture.

Apply Now
Submit your application and resume online at or to the Human Resources Department, City of Mountain View, 500 Castro Street, Mountain View, CA 94041, . Please provide a valid email address on your application. This recruitment will close at 11:59 p.m. on Tuesday, October 21, 2025 .
Candidates with the most relevant qualifications will be invited to the following process:

Zoom Screening (weighted 100%) via video conference (Zoom) to be conducted on October 29.
Oral Board Interview Panel (weighted 100%) via video conference (Zoom) to be conducted on November 4.
In-person Department Interview the week of November 17 - Select candidates who pass the oral board interview may be invited to meet with staff from the Public Works Department for a more in-depth discussion regarding the position and their qualifications.

Depending on the number of applicants, this process may be altered.
Fine Print. Candidates with a disability who may require special assistance in any phase of the application or testing process should advise the Human Resources Division upon submittal of the application. Documentation of the need for accommodation must accompany the request. The City of Mountain View is an Equal Opportunity Employer (EOE). Prior to hire, candidates will be required to successfully complete a pre-employment process, including employment verification and a Department of Justice (DOJ) fingerprint check. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination. The provisions of this bulletin do not constitute an expressed or implied contract, and any provisions contained in this bulletin may be modified or revoked without notice.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more, visit our Benefit Comparison Chart and/or the applicable Memorandum of Understanding (MOU) on our .
01
How many years of full-time experience do you have performing clerical or administrative support work (e.g., office support, recordkeeping, data entry, or program support)?

Less than 1 year
1 to 2 years
2 to 3 years
3 or more years

02
What is your highest level of education completed?

High school diploma or equivalent
Some college or trade school
Associate's degree
Bachelor's degree or higher

03
Do you have experience performing administrative duties independently or with minimal supervision?

04
Do you have experience preparing and maintaining reports, correspondence, or technical/statistical data?

05
Do you have experience interacting with the public, answering questions, and providing customer service in a professional setting?

06
How many years of experience do you have supervising or providing technical guidance to other clerical staff?

Less than 1 year
1 to 2 years
2 or more years

07
Rate your confidence in the following tasks:0 - Not confident 1 - Somewhat confident 2 - Confident 3 - Very confidentUsing computer applications and office equipment (e.g., spreadsheets, word processing, email, phone systems)

0 - Not confident
1 - Somewhat confident
2 - Confident
3 - Very confident

08
Organizing and prioritizing work to meet deadlines

0 - Not confident
1 - Somewhat confident
2 - Confident
3 - Very confident

09
Preparing and proofreading letters, reports, or similar correspondence

0 - Not confident
1 - Somewhat confident
2 - Confident
3 - Very confident

10
Maintaining records, filing systems, and tracking deadlines or program activities

0 - Not confident
1 - Somewhat confident
2 - Confident
3 - Very confident

11
Responding to public inquiries or providing customer service

0 - Not confident
1 - Somewhat confident
2 - Confident
3 - Very confident

12
Compiling, analyzing, or summarizing data for reports

0 - Not confident
1 - Somewhat confident
2 - Confident
3 - Very confident

13
Acting as a liaison between departments or assisting with program/project support

0 - Not confident
1 - Somewhat confident
2 - Confident
3 - Very confident

14
Handling difficult situations or conflicts with members of the public while maintaining professionalism

0 - Not confident
1 - Somewhat confident
2 - Confident
3 - Very confident

15
A member of the public asks for information that may involve another department. What would you most likely do?

Provide the information you know and indicate you will check with the other department if needed.
Refer the person to your supervisor or another staff member without attempting to determine the department.
Ask a coworker for guidance before responding.
Research or verify which department can provide the information before responding.

16
A colleague's work affects a task you are responsible for. How would you handle this situation?

Discuss the issue directly with the colleague to find a solution.
Adjust your work to accommodate the situation without discussion.
Bring the matter to your supervisor for guidance.
Collaborate with the colleague and supervisor to resolve the issue.

17
Which position are you interested in?

I'm interested in the full-time position in the Public Works Department
I'm interested in the part-time position in the Police Department
I'm interested in both positions

Required Question

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