Salary: $88,800.00 - $133,200.00 Annually
Location : Glendale, AZ
Job Type: Full Time
Job Number: 2025-04190
Department: Community Services
MUNIS- Org Description: Cap Local Match
Opening Date: 08/05/2025
Closing Date: 8/12/2025 5:00 PM Arizona
Hours per Week: 40
Description
The Role: The Community Action Program Administrator plans, organizes, manages and evaluates the activities and staff of the Community Action Program division of the Community Services Department. Provides supervision to staff involved in providing social and family services to the community.
The ideal candidate will have a Bachelor's degree in Social Work, Public Administration or related field and five years experience in the management of social service programs including grant/contract administration including two years supervisory experience.Salary:
This position is:

FLSA Exempt, and will be paid a salary regardless of hours hours worked per week.
This position this position is a Grade 413 with an annual salary between $88,800 - $133,200.

Benefits:
The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment.
Below are some City of Glendale benefits resources for your review:

2025 - 2026 Benefits Guide
City of Glendale Benefits Presentation
City of Glendale's Benefits Page

Holiday, Vacation, and Sick Leave:
City of Glendale Regular status positions offer:

10.5 paid holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays
Vacation leave accrues at:
- 5.33 hours per pay period (138 hours/17.25* days per year)
- Increases to 6.12 hours per pay period after 5 years
- Then caps out at 7.6 hours per pay period after 10 years of service
Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year)

* Days per year estimates are based on an 8-hour work day
Retirement: This position participates in the Arizona State Retirement System (ASRS).

Contribution is mandatory, and deducted every pay period
The current contribution rate is 12.00%

Essential Functions

Plans, organizes, manages and evaluates the activities and staff of the Community Action Program division.
Manages the delivery of social and family service programs including the administration of several grant-funded programs.
Manages the development and creation of comprehensive public reports and policies that detail the goals related to identified community needs. These reports include the annual Community Action Plan and Community Needs Assessment, the Social Services Block Grant Annual Report, and other tracking reports required by local, state and federal guidelines.
Advises council and management on social issues in the community.
Develops and implements strategies in order to impact social and family needs of the community.
Develops and administers the division's budget; monitors and controls expenditures.
Represents the City in negotiating contracts with the County, State and local agencies in advocating resources for low-income residents in the community.
Works closely with community leaders and groups, agency representatives, governmental officials, business leaders and others to promote, coordinate, develop, and maintain effective services.
Participates as a staff liaison to the Community Development Advisory Committee.
Provides staff training; assists staff in dealing with clients who have complex problems or special circumstances, and resolves disputes and complaints.
Prepares education and marketing materials to promote services and meet legal notice requirements.
Serves on various committees and councils related to the programs.
Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors
Bachelor's degree in Social Work, Public Administration or related field and five years experience in the management of social service programs including grant/contract administration including two years supervisory experience.
Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
Knowledge of:

Objectives and principles of community education programs
Community programs, resources and services available to assist youths, families and the community
Social programs and social service resources
Principles and practices of grant and public administration
Human behavior and emotional problems
Sociological and psychological problems of youth and their families

Ability to:

Plan and organize the work of a program area
Effectively supervise, train, and develop staff
Establish and maintain effective working relationships with government officials, grant agencies, clients and community groups and agencies
Deal effectively with difficult situations, solve problems and complaints
Communicate effectively verbally and in writing

Success Factor Classification Level - Managerial
To view the success factor definitions please click here .
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Physical Requirements/Working Conditions
Office setting with frequent offsite meetings and door to door neighborhood contacts
Benefit information is outlined here:
01
Please select the response that best describes your education and experience as it relates to the Community Action Program Administrator position with the City of Glendale.

Bachelor's degree in Social Work, Public Administration or related field and five years experience in the management of social service programs including grant/contract administration including two years supervisory experience.
Three years of college coursework in Social Work, Public Administration or related field and six years experience in the management of social service programs including grant/contract administration including two years supervisory experience.
Two years of college coursework in Social Work, Public Administration or related field and seven years experience in the management of social service programs including grant/contract administration including two years supervisory experience.
One year of college coursework in Social Work, Public Administration or related field and eight years experience in the management of social service programs including grant/contract administration including two years supervisory experience.
Nine years experience in the management of social service programs including grant/contract administration including two years supervisory experience.
None of the above

02
Please indicate your highest level of education.

Some high school
High school education/GED
Some college/30 to less than 60 credit hours
Associate degree or 60 credit hours
Bachelor degree or 120 credit hours
Masters or Juris Doctorate

03
How many years of experience do you have in Grant and Public Administration including division budget?

10 or more years
5 to 10 years
2 to 5 years
Less than 2 years
None

04
How many years of experience do you have with collaborative partnerships, outreach and engagement?

5 or more years
3 to 5 years
1 to 3 years
Less than one year
None

05
How many years of leadership/supervisory experience do you have?

10 or more years
5 to 10 years
2 to 5 years
Less than 2 years
None

06
How many years of contract management experience do you have, including regulation and compliance?

5 or more years
3 to 5 years
1 to 3 years
Less than one year
None

07
How many years experience do you have with community needs assessment, including reporting and community action planning?

6 or more years
3 to 5 years
1 to 2 years
Less than a year

08
How many years of experience do you have with program development and management?

10 or more years
5 to 10 years
2 to 5 years
Less than 2 years
None

Required Question

City of Glendale, AZ

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