31774 technical support engineer jobs found

We are a team of doers, seasoned engineers, hackers and builders, working on the future of streaming data. Funded by premier investors including GV and Lightspeed, Redpanda is building the streaming data platform for developers. We're evolving streaming beyond the Apache Kafka® protocol into a unified "engine of record" that delivers a categorical reduction in complexity, wicked-fast performance, onboard Wasm transforms, and transparent tiered storage that gives consumers access to both real-time and historical data from a single API. About the Role: As a Technical Support Engineer at Redpanda, you will help our organization embody our commitment to delivering exceptional customer-centric technical support. Reporting directly to the Director, Technical Support, you will be a vital contributor to our growing support team in the Customer Success organization. In this role, you will play a fundamental part in ensuring our customers' success, fostering their confidence in our...

Job Description: Technical Support Engineer Overview MembersFirst's Technical Support Engineer (TSE) is the company point person on all integration related support issues and projects. This includes complex requests requiring understanding of third party services and how they integrate with MembersFirst. The TSE must work effectively with team members at all levels of the organization, including but not limited to Client Services Managers and Project Managers. It is the TSE's responsibility to be the liaison between the development team and all other teams of the company for day-to-day requests. Responsibilities Technical Support Respond, comment, or assist to tickets/cases presented by the CSM's requesting for TSE support. Technical contact for all teams in the company to get updates on where integration requests currently reside. Work directly with MembersFirst clients and/or the client's IT team to troubleshoot their specific needs Connect remotely to client...

Technical Support Engineer (Electrical / High Voltage) £43,000 - £48,000 + Off-The-Tools + Training + 25 Days Holiday + Benefits Crawley, Sussex Are you an Engineer from an electrical background with HV/industrial experience looking to become the go-to specialist within an industry leading manufacturer, providing technical support for a team of global engineers? Are you looking for a role offering plenty of responsibility, recognition, and room to grow within a reputable business into senior roles? In this office based role you will be off the tools and providing technical support to service engineers, assisting with breakdowns and fault finding over the phone. You will be providing support on electro mechanical equipment with full product training given, including training on HMIs and PLCs allowing you to become a core part of the business. This company have a significant foothold in a niche and profitable sector. Year on year they have continued to expand and due to...

Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Technical Support Engineer to join our team in Kirkintilloch, Scotland. You will be required to work 37.5 hours per week, Monday to Friday with 1 week out of 4 on call to support the 24 hour NOC department. Who are we? Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the fixed, mobile and utilities infrastructure networks for both public and private sectors of the market.Our services include acquisition, design, construct, rigging, first line maintenance, managed services, capital project delivery, complete network outsourcing, smart metering, and satellite solutions. The role & responsibilities: A key customer-facing role, providing 3rdline support expertise across the SPEN Strategic Telecoms Network, with core skills in technical fault resolution on PDH,...

Company Description Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Job Description As a Technical Support Engineer, you will be an integral part of our customer support and success. You will work on troubleshooting our platform for Dynatrace clients, working in multiple technical environments, on multiple languages, throughout the digital ecosystem. In this role you will receive continuous opportunity to learn new technology and grow as a true “technologist”. Troubleshooting is your passion Enterprise application support experience You are fascinated by technical challenges and think outside the box Enjoy being creative and show a high-energy...

SUMMARY The Technical Support Engineer will provide technical expertise and training for both basic and high vacuum solutions. This pre and post sales support is provided to field service engineers, service technicians, sales engineers, in-house sales and company customers who are diagnosing, troubleshooting, testing and repairing complex electro/mechanical equipment. This position provides 60% technical support and 40% training to both in house employees and external customers. Position will be based out of Nashua, NH. This is not an I.T. position. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exercise of judgment, discretion, and tact in all business matters and...

WHO ARE WE? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? WHAT CAN SHIMADZU OFFER YOU? Our Culture - A work environment that values diversity, inclusion & belonging. Competitive Compensation - Day 1 Benefits & Competitive Salary. Retirement Benefits - Matching 401K & Profit-Sharing Program. Professional Growth - Clear pathways for Career, Leadership and Personal Development. Health Benefits - Flexible Spending/Health...

Position Description At a Glance Legrand has an exciting opportunity for a Technical Support Engineer Tier II (Hybrid) to join the Data Center Power & Control Division in Somerset, NJ. As a Tier-II Technical Support Engineer, you'll work with a variety of cross-functional teams and technologies within the Data, Power, & Control division (DPC). The daily interactions can range from first-time users to advanced partners and sales, development, and product management. Your duties will be to function as an expert technical resource for our customer base and business partners for the Intelligent Power Distribution Units (PDU) and Access Solutions from Raritan and ServerTech brand products. You must be disciplined, self-motivated, self-confident, and able to build productive working relationships. You must thrive in a fast-paced environment where learning new products and new technical concepts are part of your daily routine. You must be an excellent communicator...

About Glean We're on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We're building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company's knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications. Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We're a diverse...

Integrated Facility Services (IFS Inc.) has been in business for over 55 years. We are a commercial/industrial mechanical contractor in the St. Louis area with offices in Columbia, and Rolla, MO as well. IFS is focused on commercial and industrial service work as well as Design/Build Mechanical Construction, DDC Controls, Fire Protection, and Plumbing. IFS is looking for a person with 10 to 15 + years commercial/industrial facilities operating and/or field engineering experience, to eventually replace a senior position. Candidates having system design experience, with a BSME are preferred. Candidates must have excellent problem-solving skills, oral and written communication skills. The "Technical Support Engineer" will provide field experienced Technical Support to all members of the Service, Construction, Engineering, Project Management, and Sales staff within the Corporation. Primary responsibilities will include: Identification of mechanical, electrical, HVAC, and...

This is Technical Support at Lattice At Lattice, our Technical Support Engineering team serves as the backbone of our commitment to customer satisfaction and product excellence. We pride ourselves on being the foremost experts in our products, dedicated to ensuring unparalleled support experiences. As a Technical Support Engineer, you'll immerse yourself in the intricacies of the Lattice product, providing expert technical assistance and diligently troubleshooting customer issues with tailored solutions. Your role is pivotal in fostering trust, reliability, and support among our customers and team members, leveraging your deep understanding of our product and technical prowess. Collaboration is at the heart of what we do. You'll work closely with our engineering and product teams, advocating for customer needs while contributing to ongoing projects aimed at enhancing our support processes and tools. Your mission is to be the initial point of contact for technical inquiries,...

A Snapshot of Your Day The Technical Support Engineer will be part of the Siemens Energy O&M Engineering Support Team, supporting our fleet of Combined Cycle plants we operate under long-term contracts on behalf of customers. The role entails preparing routine outstanding technical requests and edits to operating data; unexpectedly you might receive a call from a plant located in another state or country in the North America or Latin America regions that they need help as they're in a forced outage! Can you help? It could be something you hadn't worked on previously - can you come up with a strategy to move forward? This role will be the single point of contact for 1 or more plants. This job requires you to keep track of plant operation and maintenance activities and help run the facility at its optimum availability, reliability, and performance. The position will also work with the O&M PM team and various other internal and external engineering organizations on various...

About BriteCore BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies, manage billing and claims, rapidly configure new products, and access detailed reporting and analytics in an all-in-one core system, including agent and policyholder portals. Trusted by over 90 insurers across North America, BriteCore's award-winning policy administration solution enables midsize Carriers and MGAs to efficiently manage their insurance operations and effectively compete with the largest insurers. We love great technology and insurance and it shows in every aspect of our solution. This is a fully remote based role, however candidates must be located in the US, with a preferred location of eastern or central time...

Voltage Park is building a machine learning cloud infrastructure business from the ground up. As part of this effort, we're looking for a Technical Support Engineer to join our small team, who will resolve technical issues for our customers. This role is ideal for an experienced support professional who is looking to develop professionally in Technical Support, Systems Reliability Engineering, or even Solutions Engineering. We are only hiring for this role in the San Francisco, CA area. We are not able to provide sponsorship for this position. Some travel to our data centers and company offsites will be required. What You'll Do Solve escalated technical issues with customers via email and the occasional video call Collaborate closely with Success, Product, Engineering and other teams to resolve issues for our customers Work with Voltage Park product and engineering to develop content and features that empower Voltage Park customers to resolve their own issues Identify...

Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources. Tines is an integrator across your entire stack - if it offers an API, Tines connects with it. Having firmly established Tines as the de-facto automation platform for cybersecurity teams, we're expanding horizontally to IT, Product, Engineering, and Infrastructure teams. Tines was built for everyone, delivering transformative and innovative enterprise software to industry leaders like Canva, Intercom, Databricks, Mars and Reddit. We're excited about what we're doing and what's to come, and we're looking for others who can lead by our values of Simplicity, Speed, and Soundness. Because Tines is about delivering exceptional customer experiences, while creating a company culture that nurtures individual curiosity, growth,...

Business Unit: Global Information Technology Salary Range: $100,000 USD - $120,000 USD Specific compensation will be based on candidate's experience, skills, qualifications, commercial considerations, and other job-related factors permitted by law. At Russell Investments, salary is just one part of our compensation package. Our total rewards approach includes an annual performance bonus (subject to eligibility criteria) in addition to participation in our competitive benefits programs including healthcare, retirement, vacation, and wellbeing programs. Job Description: Every day, we seek to improve financial security for people. Joining our Workplace Technology team as a Senior Technical Support Engineer means you will be a part of a passionate and supportive team that believes what we do matters to our clients and investors. You will be responsible for end-user Workplace Technology support for a Global Financial Services company. You will assist staff in the Corporate...

Technical Support Engineer - Software Our client's patented software platform is in very high demand by their strategic partners and as a result, they are experiencing unprecedented growth. A variety of technologies are involved including high-performance software, security, data storage and archiving, data analytics, data corruption detection, machine learning, etc. As the company experiences this period of growth, we are looking for talented individuals who are motivated by overcoming difficult technical challenges in a collaborative environment to join the team. Ideal candidates for these positions will have experience in software technical support for external partners and customers (this is NOT desktop support or systems administration), solving software related issues by taking deep dives into file logs, have knowledge of Linux OS and Linux commands and outstanding interpersonal skills. Experience with Cyber Security/Recovery and/or data backup is a big plus. Some nights...

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the team In joining Airwallex's Technical...

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Technical Support Engineer II - Hematology & Urinalysis for Beckman Coulter Diagnostics is responsible for collaborating with Global Service, leading product support by providing escalation...

About Glean We're on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We're building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company's knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications. Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We're a...