Santander
NY, USA
As a Senior Relationship Banker, you will be responsible for acquiring, deepening, and retaining relationships with consumer and small business customers (with annual revenue up to $3MM). You will directly manage and grow a client portfolio of the most complex and highest value consumer and small business clients in the branch. You will deliver an exceptional customer experience through engagement of customers in the branch, over the phone, and through collaboration with business partners. Responsibilities include putting the customer at the center of everything you do, engaging customers through proactive, outbound calling for both service and relationship deepening opportunities, assessing customer needs, being the expert on Santander products and services, independently managing a portfolio, participating in joint calling with Product partners, recommending needs-based solutions, developing relationships with new and existing customers, ensuring compliance with all bank...