Hendrick Automotive Group
Atlanta, GA, USA
Rick Hendrick Toyota Sandy Springs Location: 6475 Roswell Rd NE, Atlanta, Georgia 30328 Summary: The Service Supervisor is responsible for supervising the service and repair of vehicles brought to the dealership. The Service Supervisor is responsible for assisting with operations, profitability, employee supervision, and customer satisfaction in the service department. Supervisory Responsibilities: This job has direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Assists with answering technical questions about vehicle problems, warranties, services, and repairs. Reviews service orders. Assists in diagnosing vehicle problems. Orders parts and tools as necessary. Reviews administration of warranty claims. Trains and supervises service department employees. Provides input to upper management and Human Resources to make service department hiring and discipline decisions. Sets schedules and assigns tasks to service...