Santander
The Inside Sales Dealer Relationship Manager is responsible for developing and maintaining relationships with dealers in their assigned territory, advising on the Company's underwriting guidelines, programs, and products in their specific market and policies and procedures. They focus most of their time deepening relationships with their dealers by day-to-day management of dealer accounts, assisting in the loan process, and providing best in class customer service and generally acting as a liaison between their dealerships and the corporate office via outbound calls and occasional in person dealership visits. Serves as the lead point of contact for all customer relationship matters. Ensures the timely and successful delivery of our solutions according to customer needs and objectives. Develops new business with existing clients and/or identify areas of improvement to meet goals. Assists with the training and development of associates, projects, peer to peer ride a longs, organizes...