The PNC Financial Services Group, Inc
Flat Rock, AL, USA
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Infrastructure Engineer within PNC's ENS - Voice organization, you will be based in Pittsburgh, PA or Strongsville, OH or Dallas, TX. or Birmingham, AL. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. Responsibilities: 1. Serve as Lead Engineer, responsible for operational oversight, maintenance, and administration of IPC and Verint Call Recording systems, and ensuring redundancy, fault tolerance, and data integrity are fully operational. 2. Lead...