The Equinox Resort
Manchester, VT, USA
Overview We are looking for highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we would like to speak with you ESSENTIAL FUNCTIONS: Perform all duties required for a warm welcome and efficient check in and check out process, abiding by our service standards Maintain the highest level of associate/guest relations Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests, amenities or celebrations Be knowledgeable of Vermont and area events and offerings to suggest to...