Level Up USA
Ludlow, KY, USA
Customer Service Representative Location: Cincinnati, OH Position Type: Full Time (Monday-Friday) Are you passionate about delivering exceptional customer service and looking to grow in your career? Join our team as a full-time Tier I Customer Service Representative in downtown Cincinnati. We prioritize customer satisfaction, seeking individuals with strong communication skills, organizational prowess, and a commitment to providing outstanding service. Primary Responsibilities: Engage customers in meaningful conversations to identify and address their unique needs effectively. Respond promptly and professionally to customer inquiries via phone, email, and chat. Maintain accurate customer records and document interactions comprehensively. Collaborate with internal departments to resolve customer issues promptly and accurately. Stay informed about our current product offerings to provide knowledgeable assistance. Adhere to standard operating procedures (SOPs) for data management and...