90269 customer service manager jobs found

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Location: We support US flexible working...

Introduction The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City's residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity. Purpose The Water Customer Service Manager oversees the Milwaukee Water Works' (MWW) customer service and cashiering units, which handle a high volume of customer calls and in-person transactions on a daily basis. The incumbent ensures the professional, effective, and efficient responses to customers regarding municipal service bills, water usage, address changes, and other requests for service on more than 160,000 accounts. Essential Functions CUSTOMER SERVICE MANAGEMENT Manage and facilitate the workload and activities of the customer service and cashiering teams who staff the MWW customer service call center and front counter. Provide staff with structured training and ongoing coaching....

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. The Customer Service Manager is responsible for the managing the day-to-day relationships with new and existing customers. This role partners with Sales and Operations to manage all aspects of service to the customer. Provides day to day direction and coaching to team members and builds a customer focused culture. Why work at MCC: Competitive compensation Generous benefits package including medical, dental, vision, disability, life insurance and 401(k) Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating...

ROLE DESCRIPTION: Marcel Dore - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Manager - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. Work alongside your agency's team to ensure...

Stage Picture: brenntag_other_2.jpg JobTitle: Customer Service Manager Location: Georgetown/USA Employment Type: Arbeitnehmer Customer Service Manager Our team in Georgetown currently has an opening for a Customer Service Manager YOUR ROLE & RESPONSIBILITIES Regional Responsibilities: Responsible for driving measurable improvements to increase service metrics (customer health, customer satisfaction, overall customer experience) and financial outcomes (billing accuracy, upsells, net retention), while remaining aligned with organizational business objectives. Data Management Skills: Responsible for data-driven decision making and real-time account intelligence (at scale) to provide teams across specified region with key insights needed to improve the customer experience efficiently and effectively. Leadership: Ability to focus on the process not just the outcomes to maintain motivation across the team and skillfully balance expected results with...

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Location: We support US flexible working...

Descrição Job Success Profile Customer Service Manager Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman works proactively and collaboratively with its worldwide customers in pulp and paper, leather, and water treatment to deliver exceptional service and innovative specialty chemical solutions to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman is in the middle of a digital transformation of its businesses and focused on building the capabilities and tools in support of this. Location Memphis, TN Language English Travel Less than 10% Position Summary The Customer Service Manager is responsible for overseeing and managing the customer service team to ensure exceptional service and satisfaction. This role involves...

Mimosa, a wholly owned subsidiary of Radisys, is looking to hire an experienced Order Management / Sales Support Specialist. The successful candidate will manage various customer accounts, including processing sales orders and related support activities. This role supports a global organization, and this individual will have tasks where time constraints should be considered; work schedules should be flexible. The Technical Customer Service Manager will have responsibility for our global technical support and delivery team, located in the US, South America, and Turkey. Focusing on supporting Mimosa's global deployments with some of the world's largest telecom companies and enterprise customers. Duties and Responsibilities Manage and develop a globally diverse team of technical support engineers. Responsible for technical customer support resource planning to ensure we are available 24/7. Work daily with the Team and internal stakeholders on the management of support...

Become our Customer Service Manager and drive commercial success while providing expert customer support and consultation. Step into a world where limits are surpassed, and success is guaranteed! Fly your career with us! Apply now! Tasks Your tasks as Customer Service Manager may include, among others: Independent responsibility for commercial processing and operational handling of the contract from the point of view of cost effectiveness Identifies and manages revenue opportunities within his/her scope of responsibilities, realizes cross- and up-selling potential Advises customers in finding the right solution and pro-actively sells customer-oriented services Responsible for perfect functioning of customer interface while giving consideration to contractual service agreements and internal KPIs Independently manage the customer relationship at the operational level and ensure its ongoing development, resolve complaints Responsible for correct cost booking and in...

Stage Picture: brenntag_other_2.jpg JobTitle: Customer Service Manager Location: Kansas City/Canada Employment Type: Arbeitnehmer Customer Service Manager Our team in Kansas City currently has an opening for a Customer Service Manager YOUR ROLE & RESPONSIBILITIES Regional Responsibilities: Responsible for driving measurable improvements to increase service metrics (customer health, customer satisfaction, overall customer experience) and financial outcomes (billing accuracy, upsells, net retention), while remaining aligned with organizational business objectives. Data Management Skills: Responsible for data-driven decision making and real-time account intelligence (at scale) to provide teams across specified region with key insights needed to improve the customer experience efficiently and effectively. Leadership: Ability to focus on the process not just the outcomes to maintain motivation across the team and skillfully balance expected results...

Description Job Success Profile Customer Service Manager Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman works proactively and collaboratively with its worldwide customers in pulp and paper, leather, and water treatment to deliver exceptional service and innovative specialty chemical solutions to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman is in the middle of a digital transformation of its businesses and focused on building the capabilities and tools in support of this. Location Memphis, TN Language English Travel Less than 10% Position Summary The Customer Service Manager is responsible for overseeing and managing the customer service team to ensure exceptional service and satisfaction. This role involves...

Customer Service Manager Department: Customer Service Employment Type: Full Time Location: Main Office Description SUMMARY Oversees and manages activities in the areas of Customer Service, Billing/Payments, and Field Services to ensure that goals or objectives of projects and performance indicators are accomplished within prescribed timeframe, budget parameters, quality standards and safety guidelines. Key member of executive management team involved in major business decisions of Decatur Utilities. Key Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES A commitment to safety, providing reliable utility services, protecting public health and providing excellent customer service are the responsibilities of all job positions at Decatur Utilities. We believe that teamwork, open communication, honesty, integrity, fairness, diversity and respect for each other are essential traits to perform all job duties. • Manages and provides direction to Customer...

Since 1991, Spring Footwear has made a difference in the lives of consumers who have depended on our brands to deliver comfort and style. Product innovation, quality, value and flexibility are the cornerstones that contribute to our success. This all leads to our mission: "To develop successful partnerships by creating and delivering the best quality, value, product and service every day!" We are looking for a Customer Service Manager who can grow, lead, and inspire a world class customer service team in our Pompano Beach, FL location. We are seeking a leader with strong operational experience in leadership, systems, and processes improvement who can keep pace with our growth while motivating others to meet the challenges of an extremely customer-focused and growth-driven environment. You should have experience leading both people and processes in a multi-channel contact center environment, exceeding customer success metrics, driving process improvements and offering...

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Location: We support US flexible working...

Customer Service Manager Location Conshohocken - Pennsylvania Permanent Full Time Imagine a job where you will have the opportunity to do exciting and challenging work while collaborating with extraordinary colleagues. A company that invests in you and your career, providing the training, mentoring, development, and support you need to be successful now and in the future. If you want a career without limits with a broadly diversified and a family-owned global technology group where you can make an impact, then imagine an opportunity at Heraeus. Every day, our worldwide team of around 16,400 employees brings forward new ideas and solutions that are impacting and transforming everything from healthcare and renewable energy to e-mobility, high-tech, and telecommunications. The following challenges await you: Provide leadership and guidance to the Customer Service Department. Manage the departmental budget. Communicate externally to customers and internally to accounting,...

Job Title Customer Service Manager | Requisition ID req825 Type of Employment Regular Full-Time Employee | Job Openings 1 Compensation Range 0.00 - 0.00 | Compensation Type Annual Salary The Texas Water Company is actively seeking talented, driven and highly-productive applicants for the position of Customer Service Manager to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package. PositionSummary Under the direction of the Director of Customer Service, supervises a centralized businessfunction and its staff involved Customer Service. Plans, develops andimplements strategies to provide the highest level of Customer Service. SpecificResponsibilities Coordinates with the Customer Service Supervisor to plan, assign, supervise/s, train, review and evaluate the work of employees engaged in, Collections, Customer Service Department, and...

LOCATION Dallas, TX JOB TYPE Full-Time PAY TYPES Salary + Bonus SALARY Commensurate BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. In this role, you will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. In this role you will coordinate the...

Location: Bensenville, IL (On-Site) Schedule: Monday - Friday 8:00 AM - 5:30 PM *additional hours as needed Status: Full-time (Exempt) Compensation: Starting at $75K Annually $300 Sign-On Bonus After The Completion of the 90-Day Probationary Period The Position of Customer Service Manager has primary responsibilities which include overseeing the customer service team to ensure exceptional service delivery. This involves monitoring team performance, handling all customer inquiries or complaints by giving white glove service, and implementing strategies to improve customer satisfaction and retention. You are also responsible for developing and implementing customer service policies and procedures, training, and mentoring team members, and maintaining high standards of service quality. Additionally, you play a key role in analyzing customer complaints and work with various teams on the data to identify the pain points, areas for improvement and implementing solutions to...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide technical leadership and oversight for assigned PaaS environments within the organization, ensuring best practices are followed. Lead and manage the Tier 1/Tier 2 Support and Sustainment teams, providing guidance and direction for...