Don't miss your next opportunity.

Upload Your Resume and Get Found by Leading Employers

Create a Free Account

Customer Care Coordinator

Drees Homes • Contractor • Indianapolis, Indiana, United States • $0 / year • 8h ago

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers—earning recognition as the 19th largest privately owned builder in the country and building a culture of long-tenured employees. We are proud to be a four-time U.S. Best Managed Company (2022–2025), a distinction sponsored by Deloitte Private and The Wall Street Journal, and to be Great Place to Work® certified for the past four years. Enrich your career at a company that values integrity, excellence, opportunity, stability, and success. Headquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C. Responsibilities Drees Homes, one of the largest privately-owned homebuilders in the Nation, is seeking candidates for the position of Customer Care Coordinator in Indianapolis, IN. This administrative position will focus on customer service - performing various administrative and clerical tasks and ensuring smooth and accurate processing of homeowner warranty and service needs. Key Responsibilities: Provide excellent internal and external customer service Answer reception and customer service calls and determine the appropriate action Provide administrative/clerical support for the Customer Care team Prepare and maintain customer records, job files and database tracking logs Follow-up with customers, subcontractors and vendors as necessary Prepare and distribute weekly and monthly reports Assist the operations team with accounts payable Various other administrative/clerical duties Knowledge and Skills: Exceptional customer service skills Proven ability to address tense customer interactions appropriately Upbeat and positive/can do attitude Strong verbal and written communication skills with great listening skills Ability to follow through to a satisfactory conclusion Strong computer skills including Word, Excel, and data entry Must be organized, detail-minded and adaptable Requirements: 1-3 years previous office/administrative experience High school degree required; Associates or Bachelor’s a plus Office work experience required Previous experience in the homebuilding industry a plus Premier Benefits to Support YOU: We offer a comprehensive benefits package, including: Medical, dental and vision Life, AD&D, and critical illness insurance Wellness rewards 401(k) savings plan Profit Sharing Paid time off increasing with tenure Tuition reimbursement Long and short disability and Parental leave Employee discount program on the purchase of a Drees Home Employee Assistance Program and much more! This position is not in a call center environment. Qualifications Equal Opportunity Employer / Drug Free Workplace To learn more about Drees Homes visit our website www.dreeshomes.com PI284500653

Related Jobs

Customer Service Advisor (Bilingual)

Valvoline Inc • Full-time • Whitestown, IN, US • $17.25 / hour • 6d ago

Customer Service Retirement Plan Paid Time Off

What You’ll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil...

6d ago

Apply

Assistant Manager

Valvoline Inc • Full-time • Greenwood, IN, US • $20.25 / hour • 3d ago

Retirement Plan Paid Time Off

What You’ll Do: As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentia...

3d ago

Apply