Job Description: Lead people. Elevate performance. Deliver a great customer experience. Bring your leadership skills-we'll teach you the technical aspect. Industry-specific training will be provided.
Parsons is seeking an experienced, people-first
Floating Assistant Manager to provide on-site leadership across multiple Vehicle Inspection Facilities. In this role, you'll travel within your assigned coverage area during the workday and
serve as the on-site manager at the station you're assigned to, driving safety, providing excellent service, and smooth daily operations. Paid training in vehicle inspection policies, procedures, and systems is provided-no automotive background required.
What You'll Be Doing:- Serve as the on-site manager at assigned stations, leading and developing a frontline team (5+ lane technicians) and fostering a positive, safe, and inclusive culture.
- Travel during the workday across facilities in your coverage area to provide leadership coverage and operational support.
- Own daily operations: staffing, scheduling, timekeeping, throughput, quality, and customer satisfaction goals.
- Ensure a safe, compliant, and productive work environment; model and enforce all safety policies and SOPs.
- Handle customer escalations and inquiries professionally; follow up on calls and emails from the Customer Service team and explain inspection results in plain language.
- Oversee accurate documentation and paperwork (e.g., emissions/safety forms, repair receipts) and submit incident/accident reports per SOP.
- Support hiring, onboarding, performance evaluations, and-when necessary-conduct fair, well-documented corrective actions.
- Execute program policies and state requirements, including waiver processes for qualifying vehicles.
- Track and communicate key metrics (wait times, throughput, quality, customer feedback) and lead continuous improvement initiatives.
- Provide coverage at other facilities as needed; perform other duties as assigned.
What Success Looks Like:- Strong safety record and SOP compliance.
- Consistently meeting or exceeding station throughput, quality, and customer satisfaction goals.
- Engaged, well-coached team with clear performance feedback and development plans.
- Accurate, on-time reporting and documentation.
What Required Skills You'll Bring:- High School Diploma or equivalent.
- Valid driver's license.
- Ability to drive vehicles with a manual transmission.
- Ability to travel between facilities within your assigned coverage area during the workday
- Must complete Parsons' training requirements (industry-specific training provided)
- 2+ years of management/supervisory experience leading teams of 5 or more (industry-agnostic)
What Desired Skills You'll Bring:- A ssociate or bachelors degree
- Automotive and instrumentation aptitude desirable.
Security Clearance Requirement: None
This position is part of our Critical Infrastructure team.
For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what's next!
Salary Range: $54,600.00 - $95,600.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .
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