About us
Off The Rax is a new retail experience bringing together beloved brands such as Ann Taylor, LOFT, Talbots, Chico’s and more — all under one roof. From polished classics to versatile essentials, Off The Rax makes style feel modern, inclusive and accessible — always at prices you won’t believe. It’s where fashion authority meets everyday value.
Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?
About the role
As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.
The impact you can have
In this role, you'll have the opportunity to:
Connect with customers and listen to their needs to create personalized customer experiences.
Share product knowledge and recommendations to help style the customer.
Use brand behaviors and personalized service to drive brand loyalty.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Partner with store leaders to achieve individual goals and daily expectations.
Build productive relationships by sharing ideas and being helpful to others.
You'll bring to the role
Sales Associate or customer-focused experience (preferred)
Brings a hospitality mindset when engaging with customers
Flexible availability – including evenings, weekends, and holidays
Technology proficient and ability to operate a point-of-sale system
Takes initiative in making thoughtful decisions
Benefits
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 8200-Off the Rax Gurnee Mills-ANN-Gurnee,IL 60031
Position Type:
Regular/Part time
Pay Range:
$15.00 - $18.75 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
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