Don't miss your next opportunity.

Upload Your Resume and Get Found by Leading Employers

Create a Free Account

Shift Leader

Papa Johns • Contractor • Nashville, TN, US • $21 - $25 / hour • 9h ago

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.  Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems.  Ensure compliance with all federal, state and local laws and ethical business practices. 

Duties and Responsibilities

Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparationsprocedures and maintains established product holding times.

Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.

Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.

Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.

Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.  Execute cash management duties.  Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Education, Experience & Certifications 

High School diploma or GED preferred

Serv-Safe/Local or State Food Service Certification preferred

Previous restaurant shift lead experience preferred

Successful and stable employment history

Must be 18 years of age or older

Must be able to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights,

 weekends, and as emergencies arise

Ability to successfully perform the job duties of all positions in the restaurant.

Functional Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Our Values

EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success

DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult

PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first

INNOVATE TO WIN - We champion and challenge for a better way in all we do

HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges

CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo

BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry

WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

By applying, you consent to your information being transmitted by GenZJobs to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Papa Johns Privacy Policy at https://www.papajohns.com/privacy-policy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Related Jobs

RN - Case Management in Smyrna, Tennessee - $2,021/week

Vetted Health • Contractor • Smyrna, TN, US • $83.70k - $100.44k / year • 4h ago

Vetted is seeking a RN - Case Management for a travel job in Smyrna, Tennessee. The job was posted 1 day ago. The assignment starts on ASAP and is 13 weeks long with 8 hour shifts 5 days a week.You must live 60 miles awa...

4h ago

Apply

Locum Physician (MD/DO) - Obstetrics and Gynecology in Nashville, TN

LocumJobsOnline • Contractor • Nashville, TN, US • 5h ago

Healthcare & Pharmaceutical

Doctor of Medicine | Obstetrics and Gynecology Location: Nashville, TN Employer: Wellhart, LLC Pay: Competitive weekly pay (inquire for details) Contract Duration: 36 Days Start Date: ASAP About the Position LocumJobsOnl...

5h ago

Apply

Locum Physician (MD/DO) - Radiology - Diagnostic in Springfield, TN

LocumJobsOnline • Contractor • Springfield, TN, US • 5h ago

Imaging & Diagnostic

Doctor of Medicine | Radiology - Diagnostic Location: Springfield, TN Employer: Wellhart, LLC Pay: Competitive weekly pay (inquire for details) Contract Duration: 36 Days Start Date: ASAP About the Position LocumJobsOnli...

5h ago

Apply

AEL Helicopter Pilot - HAA

Air Evac Lifeteam • Nashville, TN, United States • 5h ago

Sign-On Bonus Retirement Plan Paid Time Off

Job Description: We invite you to join a team of highly skilled emergency medical experts, pilots and mechanics! Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are...

5h ago

Apply

AEL Helicopter Pilot - HAA

Air Evac Lifeteam • Nashville, TN, United States • 5h ago

Sign-On Bonus Retirement Plan Paid Time Off

5h ago

Apply