Position Title: HVAC Chiller Technician
Reports To: Field Supervisor or General Manager
Status : Full-time, Regular position
Category : Technician
Location Name : Engineering Excellence Dallas
Location Address : 12801 N Stemmons Fwy., Suite #815, Farmers Branch, TX 75234
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Service Experts Company Perks and Benefits for YOU
- Top Pay for Top Performers, including incentive and bonus opportunities ( depending on the position )
- Our Top Technicians earn over $130,000
- Generous PTO provided
- 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
- 29 paid days off after your 2nd year of employment
- Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
- Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
- Company-provided smart phone , tablet , uniform plan , and tool replacement program
- We’ll make you better at what you do with our internal Training Academy
- Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
- Company-paid employee Life Insurance with options for YOU and your Family!
- Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
Position Summary:
Under minimal supervision, performs diagnostic and service work on commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
Key Responsibilities:
- Troubleshooting, diagnosing, and repairing commercial HVAC equipment such as chillers, and/or ancillary supporting components such as pumps, cooling towers, etc., split systems, package units, and boilers.
- Leadership skills to train and mentor other technicians
- Have working knowledge of air- and water-cooled HVAC equipment
- Perform service on VFDs and various motor starters, pumps and motors
- Be able to troubleshoot hydronic systems, including boiler systems, low pressure hydronic and steam
- Have general working knowledge of York, Trane, and Carrier microprocessors
- Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
- Represents the company professionally, honestly, and ethically in all business matters and activities
- Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
- Performs similar/other duties as needed or assigned
- Regular, reliable attendance
Health & Safety Roles and Responsibilities :
- Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
- Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
- Corrects substandard acts or conditions within area of control
- Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
- Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
- Complies with the general rules as prescribed by company program(s) procedure(s)
- Operates devises or equipment as prescribed by company program(s) or procedure(s)
- Participates in any safety initiatives, teams, or committees
- Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
- Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
- Does not perform act that may endanger the safety or well-being of others
- Does not engage in any pranks, contests, or rough boisterous behavior
- Works in compliance with applicable legislative requirement
Desired Skills and Qualifications:
- High school diploma or GED with additional training and 10+ years’ experience in HVAC with technical training certification required
- Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
- EPA and safety certifications required
- Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
- Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
- Proficient and able to operate all necessary tools and equipment to perform various service projects
- Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
- Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
- Proficient and able to install a basic duct fitting
- Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
- Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
- Effective and efficient time-management and organizational skills
- Valid driver’s license with acceptable driving record
- Available to work flexible hours and on-call shifts as needed
- Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
- Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
- Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
- Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
- Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
