Don't miss your next opportunity.

Upload Your Resume and Get Found by Leading Employers

Create a Free Account

Printer Technician

Ricoh • Full-time • Elk Grove Village, IL, US • 5h ago

Position Overview: Field Specialist I, Advanced CIP

As a Field Specialist I in Ricoh's Advanced CIP division, you'll be a strategic technical expert delivering high-level support across a wide range of Ricoh products and services. This role blends hands-on technical service with consultative problem-solving, customer relationship management, and business development.

Key Responsibilities Technical Expertise

Configure, install, troubleshoot, network, and maintain Ricoh products and services across multiple platforms.

Lead complex service efforts and mentor peers in resolving advanced technical issues.

Share expertise in equipment operations and adjustments based on specifications and documentation.

Identify opportunities to increase product utilization and customer value.

Customer Engagement

Serve as a trusted advisor, anticipating customer needs and promoting Ricoh's full suite of support offerings.

Manage your own schedule while supporting team workload coordination.

Build and maintain strong, professional relationships with customers and Ricoh personnel.

Workload Management

Execute service calls efficiently using Ricoh's field call management systems.

Deliver training, observe workflows, and present solutions to improve customer operations.

Administrative Duties

Meet response time, repair time, and quality benchmarks while managing costs.

Complete all required documentation, logs, and reports accurately and on time.

Maintain inventory (car stock or on-site) as assigned.

Performance & Results

Achieve productivity targets aligned with experience and workload.

Participate in Ricoh's Extra Value programs and ensure proper billing.

Take on additional duties as assigned.

Qualifications

Valid driver's license and auto insurance per Ricoh policy (for roles requiring travel).

High school diploma required; coursework or experience in computers, electronics, mechanics, networking, and printing software preferred.

Must meet certification requirements outlined in Ricoh's Technology Services Training Role Inventory.

Skills & Attributes

Self-motivated, goal-oriented, and committed to continuous learning.

Strong multitasking, prioritization, and organizational skills.

Excellent interpersonal and communication abilities.

Skilled in conflict resolution and maintaining professionalism under pressure.

Proficient in Microsoft Office and mobile technologies.

Working Conditions

Extensive daily travel by car or foot, sometimes in varying weather conditions.

Occasional overnight travel may be required.

Physical demands include lifting up to 50 lbs, moving wheeled objects up to 400 lbs, and frequent bending or kneeling.

May involve shift work, overtime, or on-call duties.

Periodic stress due to deadlines, service volume, and customer interactions.

PandoLogic. Keywords: Printing Machine Operator, Location: Elk Grove Village, IL - 60007

Related Jobs

Travel Labor & Delivery Registered Nurse - $2,305 per week

Anders Group • Travel • Hoffman Estates, IL, United States • 25min ago

Healthcare & Pharmaceutical Nurse Travel Healthcare Travel Nurse Retirement Plan Health Insurance

Anders Group is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Hoffman Estates, Illinois. Job Description & Requirements Specialty: Labor and Delivery Discipline: RN Start Date: 12/28/2025 D...

25min ago

Apply

Travel Nurse RN - Oncology - $2,378 per week

TNAA TotalMed RN • Travel • Chicago, IL, United States • 26min ago

Healthcare & Pharmaceutical Nurse Travel Healthcare Travel Nurse Retirement Plan Paid Time Off Health Insurance

TNAA TotalMed RN is seeking a travel nurse RN Oncology for a travel nursing job in Chicago, Illinois. Job Description & Requirements Specialty: Oncology Discipline: RN Duration: 13 weeks 40 hours per week Shift: 8 ho...

26min ago

Apply

Travel CT Technologist - $2,310 per week

Focus Staff • Travel • Chicago, IL, United States • 26min ago

Imaging & Diagnostic Retirement Plan 401k Match Health Insurance

Focus Staff is seeking a travel CT Technologist for a travel job in Chicago, Illinois. Job Description & Requirements Specialty: CT Technologist Discipline: Allied Health Professional Start Date: 12/28/2025 Duration:...

26min ago

Apply

Travel CT Technologist - $2,535 per week

TRS Healthcare • Travel • Hoffman Estates, IL, United States • 26min ago

Imaging & Diagnostic

TRS Healthcare is seeking a travel CT Technologist for a travel job in Hoffman Estates, Illinois. Job Description & Requirements Specialty: CT Technologist Discipline: Allied Health Professional Start Date: 12/28/202...

26min ago

Apply

Diagnostic Imaging Assistant

Endeavor Health • Part-time • Naperville, IL, US • $27.32 / year • 26min ago

Imaging & Diagnostic Paid Time Off Education Assistance

Hourly Pay Range: $18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Diagnostic Imaging Assistant Location:...

26min ago

Apply