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Case Coordinator

Willcare • Part-time • Buffalo, NY, US • $42k - $50.40k / year • 1h ago

We are hiring a dynamic, detail-oriented Case Coordinator in Buffalo, NY with cross covering in our Niagara Falls, NY office.

At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. 

Average Hours Per Week: 15 hours

We strive to offer benefits that reward the whole you!

employee wellness programs
flexibility for true work-life balance 
holidays & paid time off 
continuing education & career growth opportunities
company-wide support & resources to help you achieve your goals.

Take your career to a new level of caring. Apply today!

Job Summary

The Home and Community Bases Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients daily. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.

Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers.
Processes payroll for caregivers on a weekly basis.
Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
Participates in the on-call rotation of the agency.

Education & Experience

High school education or equivalent required.

Skill Requirements

Scheduling and data entry experience preferred.
Ability to coordinate many activities at one time.
Strong customer service skills.

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