Field Technician - Installer
Location: Cheyenne WY
Compensation: $23.50 - $25.00 Hourly
Our Opportunity:
In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet into a regional broadband powerhouse. Becoming a premier internet provider in the Rocky Mountain Region didn't come easy. It takes being as tough as the terrain. With a focus on rural service, Visionary has found a niche untapped by larger service organizations. In fact, this focus often means Visionary offers the service with the customer in mind and financial benefit as a distant second.
Visionary Broadband seeks a qualified individual to fill the role of Field Technician - Installer. This full-time position will join the team at Visionary Broadband, one of the top internet service providers in the Rocky Mountain region.
Please note: We are only considering candidates who currently reside in areas where Visionary Broadband has an office (Colorado, Wyoming, Montana).
Job Overview:
As the Field Technician/Installer, you will install wireless/fiber optic internet and VOIP at customer locations, both residential and commercial. This includes, but is not limited to, basic router programming, installation of equipment (i.e., dishes, mounts, Cat 5 cabling, etc.), completion of work orders, and other tasks assigned by the Field Services Manager.
Duties and Responsibilities:
- Represent Visionary Broadband in a professional manner, emphasizing excellent customer service performing wireless and fiber optic internet installations, repairs, removals, etc.
- Must be able to physically lift up to 50 pounds.
- Excellent communication skills, both verbal and written, is necessary.
- Possess integrity and a dedication to results.
- Maintain professional behavior and proper communication with internal and external contacts, including company and branch employees, managers, and outside vendors.
- Interact with customers over the phone and in person.
- Must have a valid driver license and be insurable to drive a company vehicle.
- Must be able handle and climb a ladder.
- Must be willing to travel up to 25% of the time (could include overnight travel)
- Other duties as assigned.
Qualifications:
A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:
- High school diploma or equivalent education experience
- Excellent communication skills, both verbal and written.
- Excellent organizational skills and must be detail oriented.
- Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.
- Flexibility to work outside of standard 8am-5pm Monday-Friday schedule, this could include occasional weekend work.
Benefits:
- Competitive salary (includes on-call pay, tower climbing bonuses, commission eligible position, company annual bonus plan)
- Comprehensive benefits package (available the 1st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HAS (with high-deductible medical plan)
- 401k with a dollar for dollar match up to 6%
- Voluntary short and long-term disability, life insurance and accidental death & dismemberment
- Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave
Visionary Broadband is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.
