Assistant Store Manager #2 Assistant Store Manager #2
The Texan Stores is seeking exceptional candidates for the position of Assistant Store Manager (ASM) at our store in Yorktown, Texas. ASM's are responsible for assisting the Store Manager in supervising all activates related to store operations, including the supervision of store employees.
In coordination with the Store Manager, the ASM may be responsible and accountable to:
- Leads, coaches, teaches and reinforces the company's culture, customer service, and performance expectations to all store employees.
- Responsible for the initial and ongoing training of other team members
- Maintains adequate staffing levels by submitting requisitions for open positions to human resources, interviewing candidates, and submitting documentation in follow up to interviews.
- Finalizes and approves weekly work schedule for employees under their purview.
- Writes and conducts performance reviews of department team members
- Documents violations of company policies/procedures and conducts appropriate corrective action, up to and including termination, involving Human Resources as appropriate.
- Builds relationships with team members and coaches them, regardless of their performance level
- Inspires and persuades others to voluntarily follow direction, pursue and achieve goals, and adopt new positions or opinions.
- Asks clarifying questions that elicit clearer or more detailed information
- Balances analysis, wisdom, experience, and perspective when making decisions
- Respects and maintains confidentiality of team members and the company
- Answers questions and provides guidance to all department team members
- Assists all department team members, supervisors, and team members with daily responsibilities while leading by example.
- Ensures all standards are being met in convenience store.
- Processes all customer purchases promptly and courteously through the use of a cash register and gas console; ringing the correct departments and amounts, maintaining an accurate change fund and checking for proper identification when applicable.
- Accurately records, stocks and maintains product inventory as directed by the manager.
- Accurately rings up all sales. Reports accurate fuel inventory readings daily.
- Accurately processes cash and credit purchases recognizing the different types of credit cards acceptable.
- Food preparation including making coffee for customers, etc.
- Receives, verifies, and processes merchandise and vendor shipments accurately and timely
- Adheres to company standards around promotions and signage.
- Maintains clean interior and exterior convenience store appearance as per convenience store operating standards to attract and retain customers
- Controls cash merchandise shortages through proper use of company control procedures
- Enforces check and credit card acceptance policies
- Ensures all team members comply with all money drop procedures to ensure employee safety and to protect company funds
- Prepares daily reports and money deposits accurately and timely
- Monitors and maintains all food service areas per company policies and government regulations to protect customers from illness.
- Ensures strict compliance with all company policies and procedures applying to the sale of age-restricted products.
- Responsible for scheduling team members to coincide with budget and labor projections and to make daily adjustments as necessary
- Communicates and works cooperatively with District Managers, Store Support Center Staff, and other department managers and team members to maintain standards and exceed customer service expectations.
- Always makes the best use of time and resources; seeks ways to reduce costs
- Identifies the sequence of tasks and the resources needed to achieve a goal and prioritizes key action steps. Anticipates the impacts and risks of decisions and actions.
- Provides exceptional customer service.
- Assists customers with items they are looking for
- Answers the telephone and assists callers using proper phone etiquette
- Addresses customer concerns and resolves issues when a customer is not satisfied with the service or product received
- Forms and articulates a clear picture of the future the organization and department should strive for. Explains why the future is important and how current decisions make or break the chance to reach it.
- Develops team members to prepare for advancement opportunities.
Job Type: Full-time
Pay: $14.75 - $17.75 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Yorktown, TX: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Store Management: 2 years (Required)
- Convenience Store: 2 years (Preferred)
Work Location: In person
Compensation details: 14.75-17.75
PI783b45c3988b-31181-38952363
