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Membership Manager

US Fitness Holdings • Full-time • Falls Church, VA, US • $50k - $60k / year • 5h ago

Join our energetic club team and lead the member experience! As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You’ll provide tours, convert prospects — all while delivering the Ultimate Fitness Experience.

What you’ll do:

You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
Recruit, convert, and retain members to meet monthly membership goals
Host tours, convert prospects, and ensure successful onboarding
Generate local leads and support club marketing
Track leads, appointments, and referrals in our CRM
Maintain high standards for member service, safety, and club appearance
Lead from the Front and help with day-to-day club ops

What we're looking for:

High school diploma or GED required
CPR/AED certification (or willingness to obtain within 30 days)
2+ years sales experience preferred
Strong communication, sales, and people-management skills
Organized, punctual, and customer-focused with a friendly, professional presence
Comfortable with basic computer systems (MS Office, CRM/sales tracking)
Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

Be part of a fun, fast-paced team dedicated to member success
Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

Complimentary club membership + guest privileges
Discounts on training, spa services, programs, and apparel
Employee referral bonus
In-house Certification + Continuing Education
Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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See Onelife Fitness Terms & Conditions at https://careers.onelifefitness.com/us/en/terms-of-use and Privacy Policy at https://careers.onelifefitness.com/us/en/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

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