Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth.
Our flagship SaaS platform, En:ACT (short for Enabling Accurate Compliance in Transaction reporting), is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes.
En:ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 30 firms worldwide, the platform is scalable, proven, and designed for both business and technical users.
Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. Unlike larger consultancies, we embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact.
Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success.
The Role: Technical Client Implementation Manager
Location: London HQ
Hybrid working and flexible hours: 4 days in the office and 1 WFH.
We are seeking a motivated and detail-oriented Technical Client Implementation Manager to join our dynamic team. You will lead the onboarding of financial services clients (including asset managers, investment banks, and brokers) onto our platform, ensuring smooth integration of client data into our Novatus data model.
This is a hands-on role requiring strong knowledge of derivatives trade lifecycle, middle office processes, and regulatory transaction reporting regimes (MiFID II, EMIR, CFTC etc). You will work closely with clients and internal teams, combining project management, data analysis, and subject matter expertise to deliver an exceptional onboarding experience.
Key Responsibilities
Client Onboarding & Implementation
- Act as the primary point of contact for clients during the onboarding process, guiding them through each step of the integration and setup of derivative transaction reporting and reconciliation technology.
- Understand large sets of financial transaction and derivatives data to determine regulatory reporting eligibility and identify field-level attributes for mapping client source data to our Novatus data model.
- Guide clients through data mapping and integration into the Novatus data model.
- Work with clients to understand their reporting requirements, data formats, reconciliations and operational workflows.
- Perform reconciliations for derivatives transaction reporting to ensure accuracy and completeness.
- Coordinate with internal teams (product, technical, compliance, and support) to ensure that client specifications are met.
- Conduct thorough needs assessments to ensure that all reporting, reconciliation, and regulatory compliance requirements are captured.
System Configuration & Testing
- Collaborate with technical teams to configure client accounts and data feeds, ensuring proper integration of client data feeds and derivatives transactions into the reporting and reconciliation platform.
- Perform testing and validation of transaction data to ensure the accuracy and completeness of client reports.
- Validate, test, and troubleshoot data flows, ensuring high-quality reconciliations and reporting outputs.
- Raise and track tasks, issues, and milestones using JIRA to help align product, onboarding and engineering teams.
- Troubleshoot and resolve any system or data discrepancies during the onboarding process.
Project & Client Management
- Manage onboarding projects end-to-end, including timelines, risks, and delivery expectations.
- Build strong relationships with client stakeholders, providing both project management and account management support.
- Work with internal stakeholders (Sales, Product, Implementation) to ensure timely and efficient onboarding, managing timelines and expectations.
- Escalate and resolve issues, ensuring deadlines and regulatory obligations are met.
- Track and report on the progress of client onboarding, escalating issues where necessary to ensure that deadlines are met.
Continuous Improvement & Knowledge Sharing
- Stay up to date with regulatory changes across global regimes (MiFID II, EMIR, CFTC, Dodd-Frank, etc.).
- Provide client feedback to product and technical teams to support platform enhancements.
- Document onboarding processes, best practices, and FAQs to improve efficiency and client experience.
- Gather client feedback to identify opportunities for improving the onboarding process and the overall client experience.
Training & Support:
- Provide training to clients on how to use the platform’s reporting and reconciliation features, including interpretation of reports, alerts, and exception handling.
- Create and maintain comprehensive documentation to support client onboarding, including process flows, guides, and FAQs.
- Offer ongoing support during the initial usage phase to ensure a smooth transition and answer any client questions or concerns
Essential Requirements:
- 3–5 years’ experience in financial services, ideally middle office or regulatory reporting.
- Strong understanding of the derivatives trade lifecycle and transaction reporting regimes.
- Previous regulatory SME work (EMIR, MiFID, SFTR, CFTC, FinFRAG, ASIC, MAS , CSA etc).
- Experience managing large sets of financial transaction and derivatives data
- Proven background in data mapping.
- Hands-on experience with reconciliations in a regulatory reporting context.
- Strong Excel skills for data management and reporting.
- Familiarity with JIRA and structured project delivery approaches.
- Excellent stakeholder management and communication skills.
- Ability to work cross-functionally with clients and technical teams.
Nice to Have:
- Prior experience in client onboarding, implementation consulting, or account management.
- Working knowledge of SQL
- Working knowledge of Snowflake or AWS
- Experience working with financial technology or RegTech platforms.
Benefits:
- Private Medical Insurance (AXA) – includes mental health, dental, vision, and private GP access
- Employee Assistance Program
- Enhanced parental leave (maternity & paternity)
- Professional qualification sponsorship
- Fast career progression based on performance, not tenure
- Holiday entitlement increases with tenure
- Flexible hours with core collaboration time
- Paid volunteering leave
- Gym & fitness discounts
- Monthly team lunches, quarterly socials, and office snacks & drinks
- Interest-based working groups to collaborate and innovate
Diversity, Equity & Inclusion
Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010.
We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates.
Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements.
This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion, and workplace conduct.
