Property Manager Job Duties
This Orange Tree apartment property is located in Compton, CA and consists of 21 units, all of which are two- and three-bedroom apartments. It is a 100% tax credit community.
Due to the small size of the property, we are seeking a candidate who can take on a blended role:
50% Community Manager
25% Maintenance Technician
25% Janitorial
The position requires living on-site in a two-bedroom, one-bath apartment.
Typical maintenance responsibilities include:
Unclogging drains
Replacing P-traps, faucets, and garbage disposals
Replacing light fixtures, bulbs, smoke detectors, outlets, and switches
Replacing thermostats and HVAC filters
Performing painting and drywall repairs
Maintaining cleanliness of the community
The role includes 30 hours per week at Orange Tree Village and 10 floating hours at nearby properties.
Reports to Regional Property Manager.
What we offer:
Salary: $22.00 to $24.00 per hour
2-bedroom, 1-bath apartment to live on-site
Medical, Dental, Vision, Life, and 401k with employer match
Paid vacation and 15 paid company holidays
Full time: 40 hours per week
Schedule: Monday to Friday, 85pm (on-site 30 hours and 10 hours at a nearby property)
Job Duties
The Community Manager/Maintenance Technician is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. The Community Manager/Maintenance Technician is responsible for performing maintenance and other duties that ensure the preservation and upkeep of the buildings, fixtures, and resident spaces. This position is a key member of the customer service team and must exercise strong customer service skills to maintain a high level of resident satisfaction.
Financial
Demonstrate ability to understand financial goals and operate the asset in the owners best interest in accordance with the Policies & Procedures Manual
Maintain accurate records of all community transactions and submit them in a timely manner (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)
Prepare annual budgets and income projections in a timely and accurate manner
Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner
Generate necessary legal actions, documents, and processes in accordance with Landlord/Tenant Law, Fair Housing Laws, and company guidelines
Provide ongoing vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance
Ensure invoices are accurately processed for approval and payment by the corporate office. Manage petty cash and all funds
Leasing
Ensure property is rented to fullest capacity and minimize lost rent
Utilize the Yardi leasing workflow process from initial contact through approval/denial of tenancy and move-in
Use marketing strategies to secure prospective residents
Confirm that leasing staff techniques are effective in qualifying and securing future residents
Ensure leasing staff gather competitive market data and maintain market comparison files
Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data to provide accurate updates
Represent the company in a professional manner at all times
Administrative
Prepare and implement procedures within company guidelines to ensure orderly, efficient workflow
Maintain working knowledge of California landlord/tenant law, and common procedures and notices
Confirm that all leases and related paperwork are completed and entered into the software system accurately and timely
Ensure current resident files are maintained and organized properly
Ensure administrative paperwork is accurate, complete, and submitted on time
Ensure compliance with all applicable affordable housing programs
Lead emergency response efforts for the community. Ensure proper handling of all emergencies involving staff, residents, buildings, etc., within company guidelines to minimize liability
Resident Retention
Address resident concerns and requests promptly to ensure satisfaction
Participate in or coordinate resident social service programs and activities
Develop or implement resident retention programs (e.g., events, special promotions, newsletters)
Ensure timely distribution of community-issued notices (e.g., emergency, weather-related)
Consistently implement and enforce community policies
Review and respond to all emails within 24 hours
Safety
Ensure compliance with all local, state, federal, and company safety rules
Promptly address and correct unsafe conditions
Reinforce a safety-first culture among staff
Maintenance Technician Duties
Maintain community appearance and ensure timely completion of repairs through regular inspections and tours
Ensure quality and readiness of market-ready apartments
Conduct daily inspections of models and available units; report service needs
Follow service request procedures: log requests, communicate with maintenance, provide resident updates, and follow up for satisfaction
Inspect property and equipment daily to determine service needs, tools required, and staffing
Respond to service requests promptly and document work accurately
Implement and supervise Preventive Maintenance program
Review and update preventive maintenance schedules quarterly, semi-annually, and annually
Submit monthly property safety inspection reports
Support unit turnover, perform repairs or renovations, and obtain bids for outsourced work
Oversee contracted projects to ensure specification adherence
Manage inventory of maintenance supplies and tools
Use safety gear and equipment appropriately (e.g., gloves, eye protection, masks)
Track labor and material costs and report to ownership or management
Evaluate and submit contract bids with recommendations
Respond to emergency calls 24/7; provide on-call service in rotation
Arrange alternate on-call coverage during vacations or absences
Support safety and security measures at the property
Maintain a clean and organized maintenance shop
Maintain professional and courteous interactions with residents
Assess situations requiring assistance or specialized equipment and respond accordingly
Communicate with vendors to ensure efficient property operations
Troubleshoot and repair HVAC, appliances, and electrical/plumbing issues
Diagnose and repair difficult-to-reach equipment or appliances
Re-key locks and cut keys
Perform carpentry and drywall repairs
Maintain cleanliness of property (trash removal, hallway upkeep)
Monitor inventory and request supply replenishments as needed
Operate power machinery safely
Travel locally as needed
Keep cell phone on during work hours and while on call
Perform janitorial tasks to support property cleanliness
Perform other duties as assigned
Preferred Experience/Qualifications
College degree preferred
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Minimum 2 years on-site as Assistant Property Manager, or 3 years of relevant supervisory experience with certifications
Affordable housing experience preferred, especially HUD Project-Based Section 8
Fair Housing certification required prior to resident interaction
Proficiency in Microsoft Office Suite, property management software, internet research, and email
Knowledge of OSHA regulations
Valid drivers license, reliable transportation, and current auto insurance required
Willingness to participate in training for new programs, laws, and projects
Ability to work evenings and weekends on-call as needed
Excellent command of English: grammar, spelling, writing, proofreading, and professional communication
Neat, clean, and professional appearance
Compliance with all policies outlined in the Employee Handbook
About Us:
Join a Team That Makes a Difference WSH Management
For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and were still growing.
At WSH, we believe that great people make great communities. Thats why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and were committed to keeping that momentum going.
If you're passionate about service, teamwork, and personal development wed love to welcome you to our team.
WSH Management is proud to be an Equal Opportunity Employer
We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other protected status under applicable law. If you require reasonable accommodation during the hiring process, we are happy to assist.
WSH Management is a drug-free workplace. EOE M/F/D/V/SO
How to apply
If youre interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click Apply at the top of this ad.
