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Customer Service Associate - Full-Time

Spartan Fitness • Full-time • Overland Park, KS, US • 1d ago

Sales Associate

Sales Associate
The purpose of the sales representative is to assist the Studio Manager with new membership sales by bringing new members to the studio, helping them define their fitness goals, and getting them into the studio to discover what Club Pilates is all about. The Sales Representative also assists with retaining current members. All qualified applicants will have an upbeat and positive attitude, a desire to help members achieve their goals, and a passion or interest in Pilates.

SCHEDULE PREFRENCE: Friday 8:30am - 2:00pm Saturday 8:30am - 3:00pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

Execute sales process of lead generation, follow up, and close
Greet all members and potential members in the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of sales production
Present available services to current and prospective members
Engage with prospects during intro classes from booking to the class and post attendance
Emphasize and practice objectives of the club as a fitness and wellness provider
Book quality appointments to achieve monthly sales quota through phone calls, text and email
Participate in special events (health fairs, grand openings, member appreciation, community events) to promote the club
Responsible for developing selling skills

REQUIRED SKILLS & QUALIFICATIONS:

Retail/service sales or fitness sales experience preferred
Excellent sales, communication, and customer service skills
Goal-oriented with an ability to achieve sales in memberships, retail, private training and teacher training
Upbeat and positive attitude
Must be able to work under pressure and meet deadlines
Maintain confidentiality with members personal information

EDUCATIONAL QUALIFICATIONS:

High School diploma

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