About Sarasota Arthritis Center
For over 45 years, we have been providing quality care to adults affected by rheumatic conditions. Our practice has seen a large variety of cases and draws on the wisdom of experience. Our experience makes us the leading arthritis treatment center on the west coast of Florida. All of our doctors stay informed on the latest research and treatments so we can provide you the best care available.
Overview
The Practice Administrator - Ancillary Programs serves as the direct manager of the practice's Infusion nursing staff and Laboratory phlebotomists. This role is accountable for day-to-day operations, staffing, financial performance, and compliance within both departments. The Administrator works closely with executive leadership to ensure efficiency, profitability, and regulatory compliance, while fostering a culture of teamwork, accountability, and high-quality patient care.
Key Responsibilities
• Oversee daily operations of Infusion and Lab, ensuring smooth workflows and optimal patient experiences.
• Manage scheduling, staffing, and resource allocation for infusion nurses and phlebotomists.
• Develop and enforce policies, procedures, and clinical/operational best practices.
• Directly supervise infusion nurses and phlebotomists, including scheduling, daily oversight, and performance management.
• Conduct performance reviews, set clear expectations, and provide coaching and mentorship.
• Partner with HR on recruiting, onboarding, and training of ancillary staff.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Monitor budgets, expenses, and revenue for Infusion and Lab.
• Track KPIs such as patient volume, utilization, productivity, and cost-per-service.
• Implement strategies to enhance efficiency, reduce waste, and improve margins.
• Ensure Infusion and Lab operations comply with federal, state, and payer regulations.
• Maintain readiness for inspections, audits, and accreditation requirements.
• Lead quality improvement initiatives, staff training, and patient satisfaction tracking.
• Collaborate with executive leadership to identify opportunities for program growth and workflow optimization.
• Lead projects related to service upgrades, technology adoption, and cross-departmental integration.
• Stay current on industry trends in infusion and laboratory services, including reimbursement changes and compliance standards.
• Other duties as assigned.
Qualifications
• Bachelor's degree in Healthcare Administration, Business, or related field preferred. Equivalent healthcare management experience will be considered in place of formal education.
• Minimum 5-7 years of healthcare management experience, including direct supervision of clinical staff.
• Prior experience with infusion services, laboratory operations, or other ancillary healthcare programs strongly preferred.
• Strong knowledge of healthcare compliance, payer policies, and operational workflows.
• Demonstrated financial management and KPI-driven performance improvement experience.
• Excellent leadership, communication, and problem-solving skills.Ability to manage multiple priorities in a fast-paced environment.
