Overview
Medication Renewal Center is part of the dynamic centralized services offered within The Patient Contact Center. The MRC RN supports Carle Health Primary Care patient's medication management, adherence, and refill needs by providing advanced level patient care and support. MRC RN's utilize Physician led guidelines and protocols to assist in efficient decision making and enhances patient compliance with health maintenance and chronic medication management.
Qualifications
Certifications: Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR), Education: College Diploma: Nursing, Work Experience: Nursing
Responsibilities
Works collaboratively with the Medication Renewal Center CMA and clerical team members to maximize productivity and efficiency Completes medication refill encounters, care due messages, and order entry based on established protocols. Provides clear EMR documentation in accordance with department standards regarding medication renewal requests, care due messages, patient care needs and/or follow up. Reviews patient compliance with medications by thorough review of the patient's electronic medical record. Communication of medication orders to designated pharmacies via verbal or electronic means. Provides general health information using approved references including, but not limited to, providing individual and group health and wellness education. Ensures documentation of care is complete and accurate. Supports maintenance and completeness of patient's electronic medical record, including medication reconciliation. Maintains and adheres to medication management and refill guidelines and protocols Coordinates with Primary Care Physicians and Nursing staff in order to meet the needs of the patient. Review medication renewal requests received from pharmacies and patients under a variety of methods including but not limited to electronic communications, fax, or phone calls. Identifies care gaps and promotes health standards and activities to prevent non-compliance with chronic medication management. Reviews current, past, and future appointments and lab work for compliance with safe medication administration. Communicates with pharmacies regarding discrepancies and/or clarification for medications Disseminate education to patient as written by provider Reports medical information obtained from patients accurately, completely, and in a timely manner ensuring accuracy of the information available within the EMR. Communicates with patients, providers, care teams, and pharmacies of any changes to medications to reduce pharmacological errors. Applies nursing process for medication administration by use of appropriate clinical knowledge and scope and/or escalates patient care concerns when appropriate. Reviews medication prior authorizations requests for Carle primary care, convenient care and emergency room and validates clinical documentation. Emphasizes attracting, mentoring, and retaining talent through excellent communication, training, and orientation to new nursing personnel after successful completion of six-month probationary period. Provide float support to all Patient Contact Center Clinical teams including Patient Advisory Nurse (PAN) and Patient Clinical Services (PCS) as volumes, in-baskets, patient care, and other business needs dictate. Assistance with primary care RN in-basket management upon request
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
The compensation range for this position is $30.39per hour - $52.27per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
