Job Title: RN - Registered Nurse - Performance Improvement Coordinator
Location: Wilkes-Barre, Pennsylvania
Job Category: RN - Registered Nurse, Nursing and Nursing Support
Schedule: Days
Work Type: Full time
Department: Northeast Region Quality & Safety Division
Date Posted: 10/08/2025
Job ID: R-84266
Job Summary
As one of the Top 8 Most Innovative Healthcare Systems in Becker’s Hospital Review, we’re working to create a national model for improving health. Today, we’re focused on bringing our region services that improve every facet of life to drive total health, inside and out. Through professional growth, quality improvement, and interdisciplinary collaboration, we’ve built an innovative culture that allows nurses to grow their skillsets, develop their practice, and leverage their years of experience to build a rewarding, lasting career with impact.
Job Duties
The RN Performance Improvement Coordinator evaluates the quality of health care rendered by the System for the purpose of meeting regulatory requirements for inpatient and outpatient assigned areas. The successful candidate in this role will support hospital systems at Geisinger Wyoming Valley in Wilkes-Barre.
This role is full-time, 40 hours weekly and salaried.
At least two (2) years of RN work experience is required. A bachelor's degree in nursing, BSN, is required.
Experience with maintaining hospital compliance with regulatory agencies and Joint Commission regulations and standards is preferred. Experience with formal data collection and quality of care evaluation helpful.
Benefits of working at Geisinger:
- Full benefits (health, dental and vision) starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
- Company-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) plan that includes automatic Geisinger contributions
- Generous paid time off (PTO) plan that allows you to accrue time quickly
- Up to $5,000 in tuition reimbursement per calendar year
- MyHealth Rewards wellness program to improve your health while earning a financial incentive
- Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
- Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
- Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Position Details
Will coordinate and ensure action plans and performance improvement projects are performed through practice analysis, audits, education, and the compliance of assigned department, with the standards set by associations of healthcare providers and with applicable laws, rules and regulations. Responsible for coordinating and supporting Regulatory and Performance Improvement activities and identifying ongoing data and information system needs.
- Demonstrates a comprehensive understanding of the theory and principles of clinical performance improvement.
- Creates and fosters change in a positive proactive manner.
- Fosters problem-solving using critical thinking skills.
- Reviews and monitors occurrences, quality triggers and quality of care concerns observing for problems or patterns related to regulatory standards affecting the quality of care.
- Educates and orients providers, administration, professional and line staff as needed regarding Regulatory/Performance Improvement requirements.
- Serves as resource person for Regulatory/Performance Improvement initiatives within assigned areas.
- Assists with and provides direction to staff in developing measurements for Performance Improvement and evaluation activities.
- Develops data collection tools, data collection, summarization of data and reporting of findings.
- Schedules and assists with follow-up on corrective action plans.
- Prepares and submits monthly Performance Improvement Reports within the regions committee structure as assigned.
- Maintains appropriate records of all Performance Improvement activities.
- Assists in the preparation and coordination of all regulatory surveys.
- Actively participates in all regulatory surveys.
- Conducts and coordinates the follow-up of survey recommendations and requirements.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Education
Bachelor's Degree-Nursing (Required)
Experience
Minimum of 2 years-Nursing (Required)
Certification(s) and License(s)
Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania
Our Purpose & Values
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
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