OneMain is the largest non-bank lender in the United States. One of our critical and highly visible initiatives is building and scaling industry-leading lending omni-channel applications and experiences for our customers.
Our product team works at the forefront of these initiatives, guiding teams and processes to create new experiences for our customers across a wide variety of digital platforms, experiences, and channels. We collaborate in a customer-centric environment where decisions impact effective and responsible platform design and functionality, making our products better for millions of customers. If you’re passionate about product development, driven to deeply understand customer needs and how to align a team to meet those needs, we want to hear from you. This is an opportunity to build valuable and engaging consumer experiences that will reach millions of customers.
As the Lead Product Manager – Digital Tools and Platforms at OneMain Financial, you'll shape the vision, roadmap, and standards for co-browsing toolsets, customer insight tools (e.g., Qualtrics, App Store reviews, Glassbox), tagging technologies (e.g., Clickstream, Google/Adobe), and unified digital standards used across teams.
This multifaceted role demands a sharp blend of product leadership, data fluency, and tech acumen to assess, refine, and future-proof toolsets amid emerging market innovations. You'll serve as a trusted partner to product managers and technologists across the organization, establishing gold-standard execution for tool integrations that enrich the customer servicing journey and elevate our public digital presence.
You Will:
Work with development teams, product managers, and external partners as you develop and communicate shared vision across the company by building consensus on priorities leading to product execution.
Intimately learn and understand the technical details of our digital tools and platforms to translate technical details into business requirements and processes for teams to leverage as standards for implementation.
Leverage data tools such as Power BI and Snowflake to evaluate data sets in analysis of customer behavior and trends across supported tools and platforms
Lead ongoing roadmap planning based on the annual objectives. Manage the prioritization process to ensure we are supporting our product and technology teams needs to build and iterate quickly.
Establish and document clear requirements, most of which will be influenced by the needs of the product teams and technology partners’ prioritized plans.
Oversee the success of the team's projects - manage project timelines, achieve outcomes with your engineering and product partners. You will also work with vendors for data integrations and ongoing maintenance of data sources.
Provide and consume detailed, data-driven analysis to support effective decisions that impact our use of technology
Communicate with external stakeholders regularly to unblock, communicate, and translate feedback bidirectionally about progress
Understand OneMain’s strategic and competitive position and deliver products that drive the business forward, balancing both short- and long-term goals.
Skill/Experience/Education
Bachelor's degree in business, information systems, data analytics or a related field
5+ years of experience and at least 1 of that as a product manager - preference for Product Managers with experience in supporting co-browse platforms, customer insight tools, and a functional knowledge of data analysis.
5-7 years of experience as a product manager in a fast-paced technology-oriented company, with product ownership from idea to execution
Strong sense for quality and user experience
Able to properly determine scope, key milestones, objectives and dependencies of a project
Strong communication, presentation, organizational, and analytical skills
Experience working in Lending companies or FinTech companies.
Understanding of the technical architecture of complex and highly scalable web and mobile applications
Experience working in an agile environment
Location:
This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York City, NY, Wilmington, DE, Baltimore, MD, Charlotte, NC, Fort Worth, TX or Irving, TX with expectations to be in the office Tuesday, Wednesday and Thursday.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Salary:
Target base salary range for Baltimore, MD and New York, NY is $145k-165k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.
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