Employment Type: Full time
Shift: Day Shift
Description: Position Title : Nurse Performance Improvement Coordinator
Position Type : Hybrid, Full Time
Position Purpose: The Process Improvement Coordinator plays a key role in the hospital's Performance Improvement Plan by providing leadership, expertise and support in process improvement with a focus on clinical improvement projects. Working under the direction of PI Director, Managers and Senior PI Clinical Coordinators the specialist directs and supports the work of multi-functional teams to improve organizational performance and promote efficient use of resources.
Supports the Mission of Trinity Health and Holy Cross Health.
What you will do: - Provides effective design, measurement and analysis of key clinical and operational processes.
- Facilities the development and application of Lean, Six Sigma, and other PI Tools and techniques to support hospital-wide performance improvement initiatives, certification preferred.
- Participates in the ongoing development and implementation of the Performance Improvement/Outcomes Management Program for Holy Cross Health.
- Assists key customers in the development of programs that identify, prioritize, develop, analyze, measure and improve key processes and outcomes.
- Manages systems to collect and analyze outcome data.
- Manages systems for reporting internally and to external databases
- Facilitates and supports hospital-wide multi-disciplinary teams; supports hospital-wide quality committees and Peer Review, OPPE and organization wide PI Projects.
- Provides formal education programs on use of performance improvement tools and methods; serves as an internal PI consultant.
- Actively promotes process transformation.
Minimum Knowledge, Skills, & Abilities Required: - Registered Nurse or other clinically licensed health care professional with current Maryland license.
- A thorough knowledge of healthcare systems with at least five years of Hospital experience. An equivalent combination of education and experience will be considered and may be accepted.
- Prior experience in performance improvement, outcomes management, Project Management and Peer Review, Six sigma, Lean or like training and experience preferred.
- Strong analytical, written and verbal skills, including the ability to provide educational programs to professional and management staff and physicians.
- Solid knowledge of statistics; ability to analyze and interpret data using statistical tools. Prior experience with Minitab, SPSS or like software preferred.
- Strong interpersonal skills.
- Prior experience with team facilitation preferred .
- Proven record of performance and trusted professional credibility.
- Participates in the ongoing development and implementation of the Performance Improvement Plan for the Hospital including Medical Staff Peer Review, Medical Peer Review, Medical Staff Ongoing Professional Practice Evaluation (OPPE), clinical case review, data abstractions, and data entry and focused data abstraction for PI initiatives.
- Coordinates PI work related to Peer Review, TJC and other Center of Excellence Certifications
Benefits - Comprehensive benefit packages available, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from first day of employment.
- Retention Bonus eligible (must have 1 year of prior experience in this unit)
- Work/Life balance with flexible schedules.
- Free onsite parking.
- Our mission and core values are what drives each member of Holy Cross Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
Pay Range: $37.18-$55.77 Pay is based on experience, skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status
About us: Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties - Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services.
We were named one of America's 100 Best Hospitals for 2021.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
