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Associate, Onboarding & Recertification

Tesla, Inc • Full-time • Fremont, CA, United States • 1d ago

As the Associate Onboarding & Recertification for the Tesla Approved Collision Center (TACC) network, you will be responsible for successfully onboarding new applicants and validating existing body shops. You have a key role in ensuring consistent job flows, communication, and customer satisfaction as you confirm TACC locations meet our company standards. You will be eligible to work out of either Austin, TX or Fremont, CA.
Responsibilities

Responsible for onboarding of new Tesla Approved Collision Centers, including interviews, tooling identification, legal paperwork, account set up, and training
Complete annual recertifications ensuring TACC continue to meet all program expectations post onboarding
Evaluate and determine areas in need of additional TACC using available data
Manage and maintain application portal
Work with dedicated Regional Network Managers to execute growth and performance plans
Meticulous file storage and documentation of all work

Requirements

3+ years of collision, auto insurance, or other automotive industry experience
Minimum of 6 months administrative experience
Attention to detail and multi-tasking expertise
General understanding of Body Shop tooling and operations
Ability to thrive in a fast-paced environment
Strong written and verbal communication skills
Proficiency in Microsoft Outlook and Excel

Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
- Expected Compensation
  $68,000 - $102,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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